Planar Answered Questions & Fixed Issues

Good day..!!Kindly check your bios setting if your hard disk are detected before your going to install os

The display is in safe mode and you will need to reset the display to get the display out of the safe mode. There are 2 different model revisions. Please choose the method that will match your revision. Depending on the revision of the monitor, one of the following 2 methods should reset it to a normal state. This reset generally requires both hands and it is sometimes easier with another person.

If the serial number begins with an A and/or your power button on the far right (5th button from left):
Method #1
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 3 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons for 5 seconds after the power has been plugged in and then let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.
Method #2
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 3 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons until the 4th green LED blink; then, let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.


If the serial number begins with a B and/or your power button is in the middle (3rd button from left):
Method #1
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 4 down at the same time (see attached picture) and while continuing to hold the buttons, plug the power cable back in.4. Keep holding the buttons for 5 seconds after the power has been plugged in and then let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.

Method #2
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 4 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons until the 4th green LED blink; then, let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.

If you have tried the reset a few times and it does not solve your issue, please Ask a Question to submit a request through the system or call 1-866-752-6271 Option 1 to contact technical support.

Hey there.
See my tip here: http://www.fixya.com/support/r9352105-fix_colored_vertical_lines_lcd_display

Enjoy my tip.
Slasher_X

you may need to clean it with a soft cloth that should help it may be dust

change the pc screen resolution to a lower value. check the phase setting menu on the projector

Power source probably incorrect, Sounds like it too little and cant keep the screen lit. There should be a label on the back that will tell you the input Amps and Voltage or look at the connection and see if it has the voltage inscribed somewhere on it. Best of luck.

In case you can't show the 1920X1080 option (or higher resolutions) either the VGA controller can not handle these resolutions (so they are hidden) or the drivers for your VGA controller are missing. Clarify me your desktop brand/model to come back with more details.

In case of a problem or clarification or further details needed, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Thanks and regards
Please kindly rate this solution
Stelios
direct fixya link: http://www.fixya.com/users/technical114

I guess you could be looking for something like these
http://www.coywood.co.uk/lcd-power-supply-flat-screen-mains-adapter-adp-65db-12v-7a-2222-p.asp
http://www.power-adapters.co.uk/12v-dmtech-4-pin-power-supply-adapter-p-4668.html
http://ezlaptopadapters.com/12v-7a-4-pin-power-supply-adapter-p-4006.html

I'm not sure what you are plugging this into, or through what type of connection; but if it is plugged into VGA make sure none of the pins are bent on either side of the cord, also make sure it is set to pick up the signal from the right input. If you need anymore assistance with this please let me know.

Hello,

if it does not power up, then it means its having a power problem. it might have worked fine in the past, but that's electronics for you. Power surge, irregular power supply, excess power supply, etc can affect the unit thereby not making it to power on.

This unit must have a power supply board in it where power enters from the mains. A capacitor, fuse, diode, etc may have been defective on the power board and maybe that's why its not making the unit turn on. There might also be some disconnection or something, inside the unit which is not making it to power on.

To actually find out what's wrong, you need to disassemble the unit with a screw driver and check what's wrong. You will be needing a meter in order to test the components on the power board, once you detect any bad component, you can make necessary replacement at any electronics accessories store withing our vicinity. This is the only way by which you can detect the problem.

Of course, testing the power board with a meter will require someone that has the ability. So it you can't, then you might be needing the help of a repairman or you can call a friend that has the ability to help you out.

I wish you the best of luck.

Take care.

you'll need one of these
http://store.apple.com/uk/product/M9320G/A
mac mini dvi to vga adapter

reset the bois

If you are certain that it is not a simple problem like your screen brightness being turned down too low, then this is usually an indication of a hardware fault on one of the circuit boards inside your monitor.

I am assuming that the screen is dark and unlit while the power is on, rather than lit up but without a picture signal. Please confirm if that is the case.

In most cases (well over half the time) this symptom is caused by some bad capacitors on the power supply circuit board which results in the backlights not receiving adequate power to light up.

It could also be a bad surface mounted fuse on the inverter circuit board, but that is slighly less common.

Either way, the problem is interfering with the correct operation of the backlights in your LCD monitor resulting in the dark screen.

If you are handy with a screwdriver and a soldering iron, you may be able to disassemble the unit and check the various circuit boards for bad components. The main thing you would be looking for is any scorch marks or burned components. When electrolytic capacitors fail, they usually expand slightly and bulge out their normally flat tops or leak out brown gunk. There should be a bunch of these types of capacitors on the power supply board and you would want to give them a very close inspection for damage while you are in there.

However, I am completely unaware as to your ability or desire to carry out any kind of electronic troubleshooting yourself. There are some obvious electrical safety precautions to take into consideration, and even when the unit is unplugged, there are still some components inside like the large capacitors which can remain significantly dangerous.

I wil include a link to another expert's solution to a silmilar problem which includes links to his excellent LCD Troubleshooting Guides. You can read through those if you like, to give you some idea of the troubleshooting and repair process. Please give BUDMRTN a thumbs up rating on that page if you find his information helpful.

http://www.fixya.com/support/t8133519-not_power_up


Please comment back here to this page with any questions or additional details you can provide for me and I will respond as soon as I see it.

Thank you and good luck.

Joe.

Not driver problem.
If you are going to DIY and already try the monitor with another PC, and have proper tools and know safety precaution then please read on: Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply (they should be replaced in a set), blown fuses; poor solder joints, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed monitors to get some ideas what to look for: http://s807.photobucket.com/albums/yy352/budm/ Post back what you see inside so we can guide you further and it will help out other people in the future also.

Basic LCD monitor and TV troubleshooting guide: http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide http://www.fixya.com/support/r7406380-tv_training_manuals Failed TV and Monitors pictures: http://s807.photobucket.com/albums/yy352/budm/

Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague

Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you.

Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series.

try another vedio card (vga)

best regardes

don't forget to vote if you see that helpful

If only one color is not working - it is usually just the connector of the screen or the monitor cable itself that is faulty. Remove the Monitor Data cable that plugs into your PC and check that NO pins are bent or pushed into the socket - then re-insert the VGA connector into the PC and make sure that the part of the cable that plugs into the monitor itself is also secured properly. That should solve the problem. If not - it could be the cable itself - bend the cable at the connector to check for a lose wire inside. If the color suddenly comes back - replace the data cable to the monitor.

Hope this helps
Good Luck

I have no way to know if you are allowed this access or not so suggesting that you contact your system administrator or your IT guy for the password.

Navigate to the control panel, click Start then click control panel.

Double click power options.

On the Power Schemes tab ensure that the fields are set to NEVER.

You can however set the monitor to turn off after 20min which I do recommend, to make your computer more energy efficient.

damnor01

Common failures are due to bad caps in the power supply, that will be the first place to check.

Basic LCD monitor and TV troubleshooting guide: http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide http://www.fixya.com/support/r7406380-tv_training_manuals Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm/

Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague

Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you. Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series.

Start checking for bad caps with bulging tops in the power supply first.

Basic LCD monitor and TV troubleshooting guide: http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide http://www.fixya.com/support/r7406380-tv_training_manuals Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm/

Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague

Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you. Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series.