Pc America Recent Questions, Troubleshooting Help & Support

Is the problem you're having with a computer running Windows Server?

You probably won't like this answer but, that is in the pcAmerica software and would have to be changed by them, legally. And for a hefty fee I imagine. Probably not worth the time, money or effort.

B Mattern
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http://faq.pcamerica.com/maintenance/changing-the-administrator-password-and-administrator If you have no access to an administrative password, I doubt you want 3rd parties trying to "crack" the system to unlock it. Consider how that would leave the system open to abuse if achieveable. Beyond the threat of legal recourse, likely to cost more than whatever pcAmerica might charge, you are likely stuck.

You should be getting a tip line along with signature line. In your case, because you are not running cc thru the POS system, you either run the card twice or wait till customer adds tip to run it. Neither is very good situation. An MSR is cheap, lets the system do the work, and tips are settled before you batch credit cards.
If you are not getting a tip line, could it be you setup your company as a quick serve. This stops a tip line.

B Mattern
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Please return and give me a favorable rating if this helps or is of value to you.

under manager, choose administrative, then inventory maintenance. This puts you where you set item pricing. You then need to locate the item. 3 ways to do this. Use the NEXT or PREVIUOS buttons to scroll thru entire inventory. Or if you know the item number, type it in the search box and hit ENTER. Or click the LOOKUP button and search for item on this screen and then hit SELECT.

If this helps, please give me a good rating. If you need further assistance with RPE, email me at [email protected] or call 814-797-5722 and ask for *****.

Best answer here is if you just installed it, you still have free tech support from PCAmerica. You paid for it, use it. Unfortunately, not all techs are created equally. If the first one is of no help, try again. With them, you rarely get the same tech.[email protected]Please return and give me a favorable rating if this helps or is of value to you.Feel free to email me with more details if need be.

The Financial Summary report. OPTIONS, ADMINISTRATIVE, REPORTING. Under SALES. However not all line discounts require a reason. [email protected]Please return and give me a favorable rating if this helps or is of value to you.Feel free to email me with more details if need be.

unfortunately as far as i've experienced, there is no way to change reports at all unless you use advanced reporting, but those won't print to the receipt printer.

You can find your backup here:C:\Program Files\CRE.net\backupfilename.bakThis is the default location. You could send it to any location including a CD, thumb drive, or on the cloud.[email protected]Please return and give me a favorable rating if this helps or is of value to you.Feel free to email me with more details if need be.

Hey bacio,

when you have to enter a gift card number. when you are done with your oder click on pay there you will get an otin for gift card , cclick on it it ask you to swipe your gift card or type in the gift card id.

We also facing same problem. We have a option for "No Print receipts", When we enable this option cash drawer will open after payment but it should not print. But printer spits out small piece of paper every time when payment is completed.

Is this soft really convenient for the food business? I see a lot of problems with this

Are you looking for testimonials for RPE?? You should ask your vendor for these. Such as International Point of Sales. They would give them to you freely for a chance at selling you an RPE system.

Chris, Hope we solved this last night.

Hi there! There's a nice platform with all the top currenncy exchanges: https://changevisor.com/ . All you need to do is to use the table to choose which exchanger suits your needs best. Always works great for me.

You'll have to email or call the company support. Most companies are glad to assist in these kinds of situations.

If you need a license key for CRE/RPE please go to this link https://youtu.be/xHojh57GYpY

Hi Chris,Have you tried running the shift summary report to see if that sheds any light on the problem?[email protected]Please return and give me a favorable rating if this helps or is of value to you.Feel free to email me with more details if need be.