Patton Recent Questions, Troubleshooting Help & Support

Hi,
The 1 setting is a 750watt setting and the 2 is a 1500watt or twice the heat...the light will always be on when you have power...the fan will go on if there is a call for heat and if the room if fairly warm it will be all the way to the top..does the company charge for assistance??? never heard of such a thing...

heatman101

It is typical for the elements to glow. The glowing is caused from the high amount of electrical flow through the coils. It is the same principal of how some light bulbs work.

check that the rocker switch inside isn't stuck, when the rocker swings it shuts the unit off. if it is full of dust it may be stuck. may just be bad.

The red light is in conjunction with a safety. This is there in case something goes wrong, the heater doesn't overheat and possibly catch fire. If its not getting too hot, and its sounds like its not. The safety needs to be replaced. It will be a little disc shaped thing with 2 wires connected to it. If this heater also has a tip over safety, there also may be some type of mercury switch too. If you are so inclined, when you find the safety disc it should have some numbers on it. This indicates the temperature it is made to turn off at. After removing it, connect the 2 wires together and turn the unit on with a thermometer in the spot where the disc was. If the temp. doesn't go higher than the #'s on the disc after 45 seconds like you said, then you know positively that is the problem. If it gets hotter very fast, then the elements need to be looked at for defects. If there are no numbers on the disc or you cant find a replacement, then it may just be easier to buy a new heater.

Do you know where I can get a replacement knob that goes on the back for low, medium and high setting? It came off when I was moving and is difficult to turn without it (i use a screwdriver at the moment).

How do oil the fan?