Olympus Audio Players & Recorders - Page 5 - Recent Questions, Troubleshooting & Support

How about bypassing the camera and using a memory card reader in lieu of to download files to computer.

This is actually the kind of information I have been trying to find. Thank you for writing this information. Continued

you may need to format the memory of the device coz there might be a bad sector in the memory that the device cant read.

Check that The driver of the device is installed in your PC or you can uninstall and reinstall driver. Also check if the driver is for Windows 7 and proper updates are available with you..

I had several cases lke this with clients. One of the dictations is corrupted. It's the "one" here that matters. When you connect the DS-4000 to a PC, it appears in your "My Computer" as a Removable Drive. Browse this drive, and you will find the dictations in one of the folders (A, B, C etc...) or they might be scattered between folder depending on how your user records.
Try to copy dictation manually from that drive to the matching folders on the PC (by default My Documents-->DSSPlayer-->Messages-->FolderA, FolderB..., although you might have changed that).

At some stage one of the dictation files will refuse to copy/paste: that's the corrupted one; however should should be able to save the others. Once you have salvaged all but one dictation, you can do a format of the card. In fact, I suggest you chage the card, as corruption is usually a sign of worst things to come...

Using this procedure, at least only one dictation will need re-dictated.

I hope this helps.

Try converting the files to MP3, there are tools to do this free on the web.

Audio files need the right codecs to play them. Windows media player generally needs these to be added. Download the K-Lyte CODEC pack from the Major Geeks website. Always use the advanced mode when installing them, as they do like to change your browser settings or change your browser completely if you do the normal way.