Northgate Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 28 Products
  • 143 Answers

you will have to press F8 to get into safe mode, then select start windows in safe mode. when in safe mode select the administrator account and then log in on that, then go to your user account and either delete the password or delete your account, all saved docs will still be there in an old folder with your account name if you need to delete the account. restart the pc as normal then you should be able to log on without the need for a password.

Northgate... | Answered on Nov 02, 2011

Try to Update your driver may it will work for you here are the easiest step for updating the drivers:

Connect your device to the PC using data Cable (USB cable)
Now On Desktop of you PC
Right click on My computer icon and select Properties
Click on Device Manager
(Or follow Start button --> Control Panel --> Device Manager)

Now search for your hardware whom you want to update.
Right click on it and click on Update Driver Software...

It will ask for CD or DVD then insert the driver CD/DVD if you don't have then it will ask for searching the drivers over internet click Yes for it and it will automatically download the drivers for you.

Or you can use Third party software which can search, Download and Update them for you without making much effort..

Click here for Driver Updating Free Softwares

Thank You...

Northgate... | Answered on Sep 11, 2011


You don't say which operating system you are using.

The monitor resolves images across a fixed range of resolutions and resfresh rates.

It is the resolution of the graphics card or graphics adapter that can be changed, not that of the monitor.

Right click on empty space on your desktop > properties > settings.

Left click and hold on the slider and slide to the right in stages.

Each resolution change offers you a test page to accept or reject.

When satisfied Apply > Yes > Ok.

To reset the Refresh Rate:

Properties > settings > Advanced > Refresh Rate.

Then restart your computer.

Be careful not to exceed the resolution/refresh rate range of your monitor (1280 x 1024) / 75.0 Hz because if you do, when you restart the computer, the monitor will be unable to resolve the image and you will get a blank screen and/or an Out Of Range error message.

An out of range problem might only be resolved by using a different monitor to reset the resolution back to within the range of the preferred monitor.

Hope this helps

Northgate... | Answered on Aug 22, 2011

You may have to use the XP drivers . there may not be drivers developed yet for the Windows 7.
The manufacturer is the one who supplies compatible drivers to run with the operating system.

Northgate... | Answered on Jun 21, 2011

Sometimes that can be caused by something stuck on the key, or if you've spilled anything on the keyboard and the keys are sticky. Try removing the key with a butter knife (careful not to break the hinge) and checking it out. It also might be worth picking up some compressed air and blowing out the keyboard, it might fix your problem and it's a good thing to do every month or so.

Other than the keys being stuck, I would think either some kind of driver issue or a virus. If you have an antivirus, update it then run as full and complete of a scan as you can, and just let it run overnight. If that doesn't solve the issue, try looking on the manufacturer's website for a driver update.

Just out of curiosity, what program are you using it with? It might be related to that program as well.

As a last thought, it could be a problem with your mouse. Try cleaning off the touchpad really well with alcohol wipes (after turning the computer off). If you can disable/enable the touchpad with a button or something, you can try that as well (or plug in a USB mouse and disable the touchpad to rule that out as a possible problem).

Northgate... | Answered on Jun 16, 2011

Back up any important files to CD, USB Flash Drive, or External hard disk as they will be lost during this process. Insert the recovery disk and restart the computer. When prompted, press any key to boot from CD, then follow the prompts on the screen.

Northgate... | Answered on May 03, 2011

have you made sure the video cable is plugged into the screen and the back of the computer correctly. You could also try a new video cable, because the problem may be that the wires inside the video cable have frayed. If that doesn't fix the problem you could try using a different monitor and see if you can replicate the same problem with a different monitor, if you can, the computer may have a problem with the graphics card. If you can't replicate the problem with a different monitor, it seems as though your northgate innovations monitor has developed an internal fault, if the monitor is within warranty try and get a free repair or get it replaced (if you have the receipt.

Northgate 17"... | Answered on May 02, 2011

Go to the control panel and find the system folder then find the device manager then find your sound card and you can load the driver from there. Also make sure your sound is not muted.

Northgate... | Answered on Apr 20, 2011

During the boot process you will see on the screen to press delete to enter setup
Press and hold delete during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart then
once you have your computer running try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f which will scan for and attempt to fix any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive then you might test all leads that are attached from your ((motherboard to your hard drive)) or just replace them there probably old and faulty
hope this helps

Northgate... | Answered on Mar 27, 2011

some condensers in the mother board is damaged send it to mantinance center

Northgate... | Answered on Mar 25, 2011

Download pc login and burn under nerro burning option ,and restart pc pres F2/F10/Dell boot from cd Insert bootable pc login and it automtically reset your password ,

Hope this helps.

If you are helped you can rate on the 4 thumbs and leave a short comment,because,
this is the free side and I can get the chance, to help people like you .
Thanks for using fixya .

Northgate... | Answered on Mar 11, 2011

The frequency of graphic card on your PC cant suffice of what is required by ur monitor.

Or vice-versa / Replace your Graphic Card

Northgate... | Answered on Mar 08, 2011

Hi There and Welcome to Fixya,

The first thing you should do is to check if the pins in your VGA cable connector (from the monitor) and make sure if they are "complete and straight" - no bent or missing pins etc. It would be best if you have another PC or Laptop to try your monitor display out so you can determine which is really the problem.

In case you experience the same issue after trying the display out from another PC, then it is evident that there's a need to replace your LCD monitor. Now, if it's the other way around, then it's quite possible that you can resolve this by :
  • Reseating/replacing your video card (if you have one)
  • Updating your video display driver
  • Reinstalling your Operating system.
  • If it's onboard video, then I would suggest to purchase a video card compatible with your motherboard as oppose to replacing the entire board which is much more expensive.
I hope this helps,

Thank you for using Fixya.

Northgate 17"... | Answered on Feb 26, 2011

If you were to log on to the manufacturer's web site, usually one is able to download if available, by model number, Customer Instruction Manuals, list of Dealers, for spare parts and service, Driver downloads and Installation Instructions as required.

This is the best way of ensuring up to date drivers for your system and they are free of charge!

There are no XP drivers to be found with Microsoft as XP is no longer supported.

Some manufacturers may have a limited number of Drivers still listed.

I hope this helps.

Northgate... | Answered on Feb 02, 2011

you can try driver up date

Northgate... | Answered on Dec 15, 2010

Welcome to Fixya Support
I am Michelle, and i will be assisting you regarding the issue
Please unplug and replug the monitor cable that connects to the cpu. a loose connection/ bent broken pins of the connector itself usually causes such an error message to come up.

Northgate... | Answered on Nov 21, 2010

Usually the Northgate monitor use 3 prong cable like this:
You can locate one here.

Sometimes the power cable isn't 3 prong cord and it is universal like this:
You can locate one here.

Both of them are not difficult to find at any electronics shop at your area and the price is cheap enough. In case you prefer use the links provided for amazon stores.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Thanks and regards
Please kindly rate this solution
direct fixya link:

Northgate... | Answered on Oct 10, 2010

If you run Win OS try ro update driver via PC manage.

right click:1- ->my Compuer
                  2- ->Click on Device manager
                      3-->Click ->Sounds Video & game controller.
                               (here look for a yellow symbol if present  you  have a problem with the driver ) 
                            4- Look at the mboard to see if you can find an obvious brand andmodel number printed on the mboard, usually in larger characters, oftenbetween the slots - if you see that, tell us what you found.

2.look at the cards in the slots to see if you can find anything thatlooks like it might be the brand, a model number - if you see that,tell us what you found. You may have to remove the cards to examinethem properly

3. look at the labelling on the largest chips on the mboard.

If you see VIA - go here - choose Chipset or Platform Drivers:

If you see Intel,
go here and download the utility to identify your chipset:
Once you have identified the chipset, go back to that same web page, and click on the link to drivers for your chipset.
Usuallyyou need to get at least the latest INF Update utility, and the latestApplication Accelerator. If your Intel chipset has integrated (onboard)video, video drivers will be listed - in that case also get the latestvideo drivers.

If you see NVidea, go here, choose Platform/nForce Drivers:

Northgate... | Answered on Oct 03, 2010

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Northgate Experts

Abhinandan  Patil
Abhinandan Patil

Level 3 Expert

569 Answers

Håkan Sterner

Level 2 Expert

74 Answers

Carlo Barzo
Carlo Barzo

Level 3 Expert

520 Answers

Are you a Northgate Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides