Nortel Answered Questions & Fixed Issues

Phones I work on have a ribbon cable going from display window to main body, sometimes get knocked around and ribbon cable dislodges. Just have to reconnect cable, inside the phone.

please refer to the I.T support, there are certain configurations he or she may need to do in the telco room, and on the switch

If you set the all line and set restrictions to no restrictions, you are not restricted from making any calls. I don't think it's the phone system requiring this 4 digit code. Are you sure all your lines are set with the same long distance provider. Did the lines in the dial 8 group require a code. (ie some users had the long distance provider set up their lines to need a code entered to charge calls off to different job codes, so they can distribute the charges correctly). You should now be able to call 9+1+area code+number, with no restrictions.

Have you tried another phone?

The easiest way is too just unplug it or turn it off

A button may be stuck on the dial pad. Check all buttons to ensure they are free and none of them are stuck.

You will need to change the programming for the ext that you want to have the lines appearing on. Enter programming - Feature **266344 PW - 266344 Press the show key - (top right arroe that is lit on the display) Enter the ext # you want to change this will bring you to line appearance press top r arrow line assignment press top right arrow show line - enter 001,002 or whatever line(s) you want to ring. press the change softkey for each line to appear and ring instead of unassigned. Press the next (bottom r arrow) to go through each line after entering 001.... then release. *** Make sure the sets you change are not forwarded to voicemail after a certain amount of rings otherwise all calls ringing on the newly programmed set will go to that persons voicemail.

Try FEATURE 8 6 to turn on the music FEATURE # 8 6 is to shut it off
Have fun and enjoy your music...

maybe contrast is down?or back light display has died

when you plug it in, and the Nortel logo appears on the screen, swipe the three buttons that are under the display, with your finger, and that will get you into programming. you will select following Manual DHCP config? yes Partial? yes enter the IP address of your system for port #: enter: 7000 retries: enter 5 for the rest of the programming select "0" till the end

unless your phone supports that (and has a little switch somewhere), you just can't. Get another phone, sorry !

Answer> Manuals: If you want FREE manuals for your device, you must go directly to the maker of your hardware device. Look for their SUPPORT (Drivers and Downloads) and input the required data such as the Make, Mod. of the device in question. They will then take you to the proper section where Drivers and Manuals are located. Here you simply select the option you want to download and install your drivers or open a manual. Manuals often come down in PDF format and require Adobe Reader. Get Reader form http://www.Adobe.com .

To change the number of rings enter Feature 983, if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant).
The 3 soft key selections GRTG, TABLE, and LINES
Press the LINES soft key
Enter the line number on the line you want to change ringing on (probably Line 1) and press OK
Press the TABLE soft key then the RINGS soft key
Press the CHNG soft key and enter in the amount of rings you wantand press OK
Press the NEXT key to go to the next line
Repeat the procedure for the remaining lines
Press Rls when finished

On Nortel T7316E admin password should be 23646 - 2=A 3=D 6=M 4=I 6=N To be sure, check out the user manual which you can get here: Nortel t7316e user manual

turn on feature 84.... turn off feature # 84

Usually it should unforward calls by pressing the CALL FWD key again. Check out the user manual to be sure 100%. You can download the manual here: Nortel t7316

It's simple. On Vmail it's Ftr 983 -> pswd -> 1 -> reinstall -> yes On MICS it's pull the power plug off and within 15 minutes -> Ftr** -> startup -> pswd To be sure follow the users manual instructions. You can get the pdf user manual here: Nortel Norstar pdf manual

To turn off the auto attendant: Press the program key. The display will indicate: PLEASE SELECT PNON ANSW OTHER Press the key under ANSW. The display will indicate: AUTO ATTND: ON BACK CHANGE NEXT Press the key under CHANGE. The display will indicate: AUTO ATTND:OFF BACK CHANGE NEXT That's it. Now press the program key to finish. If you need more detailed instructions, please follow the user manual: Nortel pdf manual

Check your cables and make sure everything is plugged in! Also make sure your company doesn't have any restrictions for the number you're trying to call - it can happen sometimes. If everything fails try to consult the user manual.Nortel t7316 pdf manual

Your line may be down. Contact the telephone company.