NorStar Answered Questions & Fixed Issues

rls is release , is the hangup button (hook switch) working (under the handset)

Date and Time

call forward ...feature 4 to the extn #

feature #86

giggle the DND button if it is stuck, if no DND button press feature #85

DND ,do not disturb, feature 85, or feature *80 to turn it down

it is within the system. if you don't have a key there or mailbox key, you can program one ....press feature *3, then press the key and dial featue 981.

feature 986 , i believe

Then select a line!!! maybe a button is stuck on your set, jiggle each.

the buttons are not programmed properly. Use 'feature * 0' to see what is on the buttons. press feature * 2, press the key, then dial the extension #. this will program the key with the proper extn #

I will assume that the indicators you are referring to are the autodial buttons for the sets. First press feature * 0 (button inquiry) then the buttons in question, if they are not the extensions expected then press feature * 2, then the button and then dial the extension #.

feature * 6

it may be waiting for you to enter either the user/password or password. I believe exit will be an option available all the time when you are in this feature.

try 'feature**time'

the M7324 is a digital set, it will not work at home unless you have a system there also

Are you sure about the phone model number? Tone/pulse is set in the common equipment (KSU) configuration, not the individual set. Press Feature 9*80 to see the system software version.

Rls or pick up handset

feature 986

1. The line may be wired to a security system or fax. or 2. The IRAD (internal remote answer device) on the system may be answering that line.

Your expansion box is a CAP (central answer position) module. I will assume you are using the same jack as before. The line cord, from phone to jack should be 6 conductor (count pins on end). A short line cord runs from back of phone to back of CAP (plugs on CAP are labelled) then the longer cord runs from CAP to the wall jack.