NorStar Logo

NorStar Answered Questions & Fixed Issues

Do you work here? Claim your company

  • 250 Products
  • 2K Answers
  • 284K Views
0helpful
1answer

NorStar M7310 - Programming Names

When you've entered that, you should be asked for a password. Then it will take you into that loop. The default password is 23646
11/18/2017 10:17:18 PM • NorStar M7310... • Answered on Nov 18, 2017 • 622 views
0helpful
1answer

I have a Nortel Norstar M73110 and I can't access the main greeting/main system control (Feature 983 stuff). Is there a way I can reset this password, or even hard reset the system?

Norstar M7310 features inactive All features are inactive. I have done the following: 1. Press [Feature] **938378 (XFtest). The password will be 266344 (Config). 2. Your display will read Feat code: and you will have options First and Exit. 3. Press First. The first stored feature code will appear, and you will have options Test, Back, and Next. 4. Press Test. Your options will read Remove and OK. Press Remove. 5. Once the feature code is removed, press Next to go to the next code. 6. Do this with all codes until your display reads None Registered 7. Release Next I am told to Restore connections to the voicemail ports from the KSU. Power the system back up. But I do not know how to do this. Please advise. Thank you!
10/4/2017 3:45:28 PM • NorStar Lands... • Answered on Oct 04, 2017 • 699 views
0helpful
2answers

Norstar M7324 Troubleshooting - Urgent!

sounds like one of your buttons are stuck. look over the buttons to see if one is a bit uneven or take each button and jiggle it outwards
10/3/2017 1:37:16 AM • NorStar M7324... • Answered on Oct 03, 2017 • 320 views
0helpful
1answer

Norstar phone M7310 Phone line is stuck on line in use. Release button and unplugging did not fix the phone

your line button is stuck down, play with it to free it.
10/3/2017 1:32:52 AM • NorStar Lands... • Answered on Oct 03, 2017 • 694 views
0helpful
1answer

Hello my name is Pamela, I have a question about our Norstar Modular DR5 phone system.

Good for you Pamela. You can go ahead and ask it now.
9/26/2017 12:23:13 AM • NorStar Lands... • Answered on Sep 26, 2017 • 75 views
0helpful
1answer

How can I program an all call button on the NorStar Meridian M7310 Phone to intercom everyone in the office simultaneously?

I guess you want a page key programmed on your set. press feature *3, press a memory key, press feature 610. This key pages all sets when pressed.
9/26/2017 12:21:00 AM • NorStar Meridian... • Answered on Sep 26, 2017 • 159 views
0helpful
1answer
0helpful
1answer

PROGRAM SPEED DIAL FUNCTION TO MEMORY BUTTON ON NORSTAR T7316

press feature * (star (shift 8)) 3, push the memory key (speed dial), then feature 0. This programs speed dial to that memory key.
9/25/2017 11:55:52 PM • NorStar T7316E... • Answered on Sep 25, 2017 • 188 views
0helpful
1answer

For Centrex Phonwes, today I've been looking for

Centrex line are offered by the phone company. Have someone within your company, with authority, to call the sales team of the phone company and have the password of the voice mailbox of that line reset.
9/25/2017 11:43:00 PM • NorStar M5316... • Answered on Sep 25, 2017 • 85 views
0helpful
1answer

Nortel Norstar T7316 programming extention to button. Won't let me program extension 230.

Just think about it, why would you want to auto dial yourself? You don't need an autodial key for yourself so the system don't allow you to program it.
9/25/2017 11:37:57 PM • NorStar Meridian... • Answered on Sep 25, 2017 • 1,249 views
0helpful
3answers

Only First Phone in the system will ring on incoming calls

These manuals are available on the norstar web site.
6/30/2017 2:58:26 PM • NorStar M7310... • Answered on Jun 30, 2017 • 1,121 views
0helpful
1answer

Tried to change an extension... now both #'s ring in here!

Kindly visit the link below and follow the instructions on how to alter the mailbox. https://data2.manualslib.com/pdf/12/1133/113251-nortel/m7310.pdf?c2f689d5534c259245988fe5f85eed
4/28/2017 10:04:46 AM • NorStar M7310... • Answered on Apr 28, 2017 • 112 views
0helpful
1answer

System adds default lady message on to my main outgoing message

In order to help you have to include the make and model number of unit
4/24/2017 3:15:47 AM • NorStar M7324... • Answered on Apr 24, 2017 • 48 views
0helpful
1answer

Meridian 9516cw desk phone in continuous"Please wait"preboot mode

Same issue. One day I walk in my den and the phone is at Please wait..., the Handsfree/Mute LED is blinking, and there's a tick TOCK sound (fainter tick when LED is off, louder TOCK when the LED is on). Tried unplugging for hours, 'raking' the buttons, unplugging all cords. It is fairly old and perhaps the logic board has failed.
11/26/2016 11:08:45 PM • NorStar Meridian... • Answered on Nov 26, 2016 • 385 views
0helpful
3answers

I need to know how

You would have to call the phone company and have them block long distance calls.
11/22/2016 9:00:42 AM • NorStar T7316E... • Answered on Nov 22, 2016 • 363 views
0helpful
2answers

Phone not operational

There is a triangular button on the phone, there might be a light on it. That is the "shift" button for the "Speed dial buttons". They have 2 "positions on each, normal and "Shifted"
10/11/2016 10:31:23 AM • NorStar Meridian... • Answered on Oct 11, 2016 • 318 views
0helpful
2answers

How can we block unwanted numbers on incoming calls?

Get Comcast we have a star feature that allows you to block numbers
9/30/2016 8:31:18 AM • NorStar T7316E... • Answered on Sep 30, 2016 • 353 views
0helpful
1answer

Message for you displayed but no messages in voicemail box

Feature #65
4/14/2016 12:46:22 AM • NorStar Meridian... • Answered on Apr 14, 2016 • 160 views
0helpful
2answers

Remove the ringing from incoming calls on a norstar. I have multiple extensions in the building but want the incoming calls only to ring to a few extensions

You need administrative rights to get into the PBX. Once in there, you can assign which phones receive incoming calls. It has been years since I worked on the meridian system, so I can't tell you the way to do it, but it is in the manual. It's not complicated. You can also set it up for DAY/NIGHT mode so that in the evening, if required, all phones could ring on incoming calls so that anyone in the building can answer them.
3/24/2016 1:52:07 AM • NorStar Meridian... • Answered on Mar 24, 2016 • 837 views
0helpful
2answers

Our incoming calls are not ringing out loud on our NorStar M7310 - how do we correct?

Did you check for the volume control and its adjustments? Do you have the setting on "mute?"
3/24/2016 1:48:41 AM • NorStar M7310... • Answered on Mar 24, 2016 • 604 views
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top NorStar Experts

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you a NorStar Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...