NorStar Popular Questions, Answers, Tips & Manuals

Do Not Disturb will do it temporarily, otherwise you have to go into system programming, (via Ftr**CONFIG"), "Terminals and Sets", select that set, then "Capabilities", then go to "Paging Zones" and change to none. If this doesn't make any sense to you, you should ask your System Administrator.

I agree with Dan. Power cycle to clear hung ports. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea

Press Feature 985 - press 9 even when not listed in options. At the password prompt enter 73738767793 and answer the reset password prompt with yes. This will reset the password to default.

You should be able to enter programming from any T7316 or M7310 or M7324 phone. Does this happen at the other phones which can be used for programming. If it does, try a power reset of your phone system.

If your voice mail system is a Call Pilot on a BCM phone system. Use Feature 983, enter the Log number 738662, enter the password set for the system. At this point the display should show Admin with options MBOX -- AA -- OTHR select MBOX. Select CHNG and enter the mailbox number which should be the same as your extension number. The display should now show Password with options of RESET and NEXT. Select reset and your password will be reset to 0000. Press the release button and call into your mailbox using the password 0000. The system will have you change your password and verify it. Hopefully this will fix your problem.

call forward ...feature 4 to the extn #

Date and Time

You need to (or have someone) remove the line appearance of 242 on your phone. Actually your phone should also have a 3-digit number, likely 221, and the system knows that dialling "0" goes to that set. Feature *0 lets you check what all the keys are. If you don't have 3-digit extension, then 243 may actually be yours.

First, lets get rid of the static. Try Feature #86. This will turn off background music. When a music source is not attached you get static.Enter programming by using Feature XXX66344 password 266344. The display should show "Terminals&Sets" press the top right button with an indicator in the display. The display should show "Show set: ____ enter the extension number that you want to check or program. The display will show ***:name. Press the top right button three times. The display will show Show Line:____ with options to Scan or List. If you select Scan it will show the lines assigned to that phone. If you select List it will start with the first line in your phone system showing one of four states 1- Unassigned, 2- Ring Only, 3- Appear&Ring, 4- Appear only. Change the selection on the line by using the CHNG soft button. This is where line assignments are changed from the four states for each extension. The only other thing that will keep an extension from ringing is "Do Not Disturb" or DND. Feature 85 and #85 will turn this feature on and Off.

Do you have a dial tone?? Try dialing 9 then number..

You also must subscribe, with your local phone company and have caller ID, it is a feature and they do charge a monthly fee for it. If you do have that feature and are still having trouble,

link or feature 71

No trick, does it display "Password:" ? Nothing displays during password entry, even if you get it wrong. All you can do is press the RETRY softkey and try another. Likely you're using the wrong password.

This would depend on the type of voice mail you have. Normally, once you call into your mailbox you should have an option to change owner information, change recordings and such. Listen to the prompts given and select modify settings. The names of various items vary in different voice mail systems. You want to modify mailbox settings and name should be one of the options as well as changing recordings.

The only way a password will stay with a phone is if the "Extension Relocate" feature is turned on. This means that when the phone is moved from one desk to another it retains the same extension number. To verify this do a Feature *0 and press the intercom button to view your extension. Now move the phone to another desk and repeat the process. Passwords are related to the voice mailbox and there are verbal commands using the dial pad to make any changes. Usually 1 is for yes and two for no or 1 to change and 2 to accept. Not knowing which voice mail system your have it is hard to give anymore detail.

Check the programming on all of your buttons by using Feature *0 and press any button to see what is programmed on that button. It sounds like something else is programmed on your speed dial button. To set a speed dial button press Feature *3 then the button you want to be speed dial. Press Feature 0 to program it.

press the dnd key or press feature #85

jesus can fix this

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Try greetings 2, 3, or 4. One of these might be the after hours greeting.