NorStar Popular Questions, Answers, Tips & Manuals

You might want to try reposting the question in another category - this is for Internet & Communications problems

Are u resetting the password of the right mailbox?

Get Comcast we have a star feature that allows you to block numbers

There is a contact closure output on the common equipment ("KSU") which can activate an external signal on a ringing line.

Does the two-line display say "Line in use" when you try select the line, or is the indicator next to the line button lit (so to speak), or both? First, try Feature * 0 then press each line key to see if they really are assigned to lines 2 and 3... they could be other functions or multiple appearances of another line.

It\'s the button above the hold key. It looks like a globe or a picture of Saturn.

store that number as favorite list as "do not pick".when the calls comes in again you know you dont pick it. or you can go here https://www.donotcall.gov/register/reg.aspx and you can add your number to do no call list.

You cannot change the active message. Make it inactive, change it, then make it the active message.

You have to have two lines coming into the phone to have separate lines. Call the phone company.

Hi Marty, Don't worry about counting your way through. Just log into the system, and you will see Terminals and Sets. Press next until you see System Programming, then press Show. Next until you see Hunt Groups, and press show. You can pick the hunt group you're changing and delete the extension from there. If you're not seeing what we tell you you should see, double check the model of your phone.

23646 (admin)

Different rings for internal (intercom) vs outside (central-office) calls.

it may be waiting for you to enter either the user/password or password. I believe exit will be an option available all the time when you are in this feature.

what is wrong?

Not sure what you mean by rings over the intercom. Do multiple phones have the lines on them and they all ring or do you put it on night service for the other phones to ring.

press #68

F**TIME F**8463

Rls or pick up handset

Try Feature ** TIME F**8463

Hi Jo-Anne, The easiest way to get the lines unlocked is to call your phone service provider and have them reset your lines. You should also go through all the extensions and ensure that Outdial is turned off in the voice mail admin settings. Lines often get locked up when there has been a system hack through Outdial.