NordicTrack Recent Questions, Troubleshooting Help & Support

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if it's the walking belt, make sure that the rear roller is parallel to the back of the walking board. Sounds goofy, stand on the mill looking back away from the front of the display. Look down to where the walking belt goes around the roller, the roller should be parallel to the walking board.

NordicTrack... | Answered on Jan 11, 2018

How to Replace an Elliptical Console
Please see the video, and follow the steps.
However clean very well the spring with electronic cleaner contacts, and see if the wires are o.k or loose or desolder and repair.
Use ALKALINES batteries for Heavy duty.

NordicTrack... | Answered on Nov 26, 2017

1) Please use electronic spray for electronic and LUBE the small POT in the electronic Board.

2) Adjust the Speed sensor, and test it, and see is ok or faulty, clean it and ajust 1mms near of magnet. otherwise replace it.
Eletric treadmill Speed Sensor Adjustment

NordicTrack... | Answered on Nov 24, 2017

You must take out the cover, and examine if there
are part with lack of LUBE, and corroded.
Normally this happen because the equipment has NOT maintenance in the time, determined by the factory.
Proceed according. LUBE.and repair

NordicTrack... | Answered on Nov 03, 2017

there 3 things that you observe:
1) The walking belt is too Tight, the deflection will be 2-3" when you lift with his finger.Adjust the
2) the thermic swithc of the motor Tripp for the tension of walking belt.

3)the driving belt of belt motor too tight. Deflection will be 1/8" loose the bolts of motor, and adjust.

NordicTrack... | Answered on Nov 03, 2017

you will need to replace the belt.
and look to see why this has happened.

NordicTrack... | Answered on Oct 28, 2017

First find out how many hours on the machine, if over 200 be cautious

NordicTrack... | Answered on Oct 25, 2017

Motor controller malfunction or defective drive motor.

NordicTrack... | Answered on Oct 25, 2017

you can get that from the real company that makes that icon fitness and sears should have it as well.

I’m happy to help further over the phone at

NordicTrack... | Answered on Oct 15, 2017

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