Nor-Lake Recent Questions, Troubleshooting Help & Support

try this link
www.fixya.com/support/t325008-ge_gss22jfmcww_side_side_refrigerator - 28k -

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

• possible causes:

1. bad defrost timer/control board
2. bad defrost heater (in freezer)
3. bad thermo switch in freezer

If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. 

• if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
  

Mike  


these are the usual suspects.


heater in the back wall of the freezer:



thermal switch also in the back wall of the freezer

MAY I KNOW THE EXACT MODEL/MAKER OF YOUR UNIT..?

THANKS

check the ice-maker itself, it has a teflon coating (like a frying pan) that sometimes flakes off leaving little black flakes in the ice. if this is the case you have to change the ice-maker.

use a volt meter that reads dc voltage

Refrigerator Freezers are controlled by the refrigerator temperature and NOT the freezer temperature. Move it to a warmer location.

Heat exchangers for rejecting heat to air are built into the outside walls. This is normal. Just make sure you have enough clearance for free air circulation around it.

Step by step look for the obvious such as; is the condenser clean on the unit outside the box, is the condenser fan motor running, is the coil inside iced up. These are common problems with freezers.

If the coil is frosted over the problem may be related to the defrost timer. Rotate the timer as per the arrows to the defrost position to defrost. This should cause the coil to defrost. If this does defrost the coil replace the timer.

If the condenser fan motor does not rotate with the compressor running, rotate the fan blade manually, if it is the least bit tight the bearings may be dry or gummed up, oil the motor with non-detergent oil SAE-20.

stopped up drain in the freezer remove back freezer panel and
unthaw the drain pan and the tube, the tube connects to the bottom of the metal pan, you will see a hole about the size of a dime direct the heat from the hair dryer at this hole it may take 20 min, to thaw
pour some water down the hole if it is clear of the ice the water will run to the drain pan at the bottom of the ref
if it does not keep thawing until it does

not all causes are a FREON leak. is the compressor running

YES see if you have 12 volts dc at the evaperator motor if you do then the motor is bad if you do not then the mother board is bad and ge recomends in this case to also change the fan motor at the same time

They are usually mounted on the front panel of the evaporator or mounted on the wall behind the evaporator.There is a possibility that the temp. control is at the condenser,and the sensing bulb was slipped thru the wall.Look for the bulb at the back of the evaporator and follow the cap tube.

Is the compressor running? How about the fan motor? Chck. those items first and when there be sure coil is clean. Now coil is clean, fan and compresor are running, then you may have leak on the system. Quik test, unplug frige from wall and plug it back after a few second, if compressor runs, you have a leak.