Nikon LS - Popular Questions, Answers, Tips & Manuals - Page 2

Stepper Motor Failures
Within the first 6 months of purchase I had to return the scanner twice to replace the stepper motor. The symptoms of stepper motor failure are a loud grinding noise during scanning followed by the enlightening message:
"The scanner has reported a hardware error. The present function cannot be continued. Sense: 0x04620000"

service required to fix stepper motor

I had exactly the same symptoms and it was solved by using the screw on the stepper motor as described in:

http://www.pcreview.co.uk/forums/thread-1936922.php

You have to take the two metal covers off and then the plastic front, to reveal the motor. Use a screwdriver to move the carriage back and forward by a cm or so, leaving it near the front again, but not tightly - say half a turn away from the end-stop.

Good luck

I originally had the same problem but with a G5. Since Nikon never updated the software for the LS2000 to work with Apple I ended up buying a FR1SX adapter from RATOC Systems: http://www.ratocsystems.com/english/products/FR1SX.htmlwhich connects the SCSI pins to a Firewire cable. Then I purchased the VueScan software from http://www.hamrick.com/vsm.html. The scanner worked for several years with this combination. 

Go to the Nikon web site and go to downloads. You can find both the maual and the software.

Here

Sorry , I don't know the answer to your problem , But I am experiencing sort of the same problem. When I place an image in the scanner , I do not see any preview thumbnails at all. I also do not see any of the preliminary questions as to the film format size or single or batch scanning. Nothing like that at all. I have called the tech's at Nikon and the scanner passes their over the phone examination. It appears my scanner is not been recognized by my computer ( I have tried both ) . Nikon suggested replacing the firewire cable which I did and still no preview thumbnails. I believe the problem is in the firewire interface panel ( where you plug the scanner in ) and I think this is where your problem lies also. It is a simple fix 5 maybe 6 screws. Getting the part number has been my problem. Nikon wants you to send in the entire scanner and have a flat $400 service charge . I'm sure the part is less than $400. Any ideas as to where to get the parts catologue ?? Let me know.

Yes - get hold of an Adaptec USB2XCHANGE SCSI-USB cable and download Vuescan software (www.hamrick.com). This works perfectly on LS2000 - Macbook Pro combo. 

Nikon supports mac. You'll want to go to nikon.com for more details.

I have the same problem (on XP, Nikon Scan 3.1.2) ... IF I turn the scanner on before the computer (or turn the scanner on and then reboot) then Nikon Scan recognizes it. Can't say I'm happy with the solution, but it works consistently for me.

For ARCHIVAL quality scans, there is no comparison. The Nikon wins hands-down. For making small prints and web sharing, either will work fine.

Thats the reason it was sold on E-bay -The large black Line
Return it to vendor- you were sold goods not fit for the purpose.

Here's what you need to do (carefully!!):

www.vad1.com/photo/dirty-scanner/ls2000-cleaning/

Scanners made for DOS based systems seldom work with HTFS systems.
There were some fixes attempted but generally a no go situations.
You could try the following
Start/Programs/.Accessories/ programs
Compatibility Wizard and set the computer to run as Win 98 with this particular software.

the problem is that the scan sledge gets stuck if arriving at end of screw. To fix:
Open scanner by unscrewing the four screws in the back - this will allow ypu to slide the sides slighly backwards and then remove. Then take the plastic front of (press the plastic tap on top with screwdriver). You will the see a small brass screw center bottom at the front. Loosen this a few turn and try again (you may have to try a few times)...

Good luck

this scan works with SCSI interface not provided by default in PC. So scan uses to come with SCSI board .. you need to install it into your PC .. yes

Close the scan program --turn off and unplug the scanner---plug the LS9000 back in and turn it on----reopen the scan program--this is my method on my LS-8000--It does this quite often !

does the nikon scan sofware recognise the scanner ?

Now thats as daft as the last premium problem I answered.

 

Seriously though, have you got another firewire device that you could plug your port into to prove the port. Or have you another port to plug your device into to prove the failure point one way or another? 

lift the scanner cover about half inch to see. check your usb cable.

turn on the screen and push record.. the red botten on the back.. but you have to use the screen.. you can not film by using veiw finder