Nikon LS - Recent Questions, Troubleshooting & Support - Page 2

Jponzo, have exactly the same problem, for what that's worth.

I had exactly the same symptoms and it was solved by using the screw on the stepper motor as described in:

http://www.pcreview.co.uk/forums/thread-1936922.php

You have to take the two metal covers off and then the plastic front, to reveal the motor. Use a screwdriver to move the carriage back and forward by a cm or so, leaving it near the front again, but not tightly - say half a turn away from the end-stop.

Good luck

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Hold scanner at height of 2m and drop onto a hard surface!!!

the problem is that the scan sledge gets stuck if arriving at end of screw. To fix:
Open scanner by unscrewing the four screws in the back - this will allow ypu to slide the sides slighly backwards and then remove. Then take the plastic front of (press the plastic tap on top with screwdriver). You will the see a small brass screw center bottom at the front. Loosen this a few turn and try again (you may have to try a few times)...

Good luck

Try this:

Under the menu options, there's Menu Lock. Switch it to "On". It worked for me.
My menu button wasn't working, so to access the menu, I had to hold down the arrow up button and push the arrow down button till I got to the Menu Lock Option.

Hello Mike,

According to a previous post this is your answer by:
johnmichaelc

The symptoms of stepper motor failure are a loud grinding noise during scanning followed by the enlightening message:
"The scanner has reported a hardware error. The present function cannot be continued. Sense: 0x04620000"

try to browse the CD installers sir if it has the MAC driver support. But most likely there are... however, have that adaptor needed to port your SCSI to the usb. then try to install it and route the installer to the MAC's driver in CD...

For ARCHIVAL quality scans, there is no comparison. The Nikon wins hands-down. For making small prints and web sharing, either will work fine.

The connector is SCSI connector, this technology is still widely in use and is a standard on Macs.

You will need to buy a SCSI adapter.

You will also need to install Windows drivers.

You find drivers at the bottom of this page.

Here the adapter:

ADAPTEC 1989900 USB 2.0-XCHANGE KIT SCSI TO USB 2

Make sure you have the emulsion (image) side of the slide towards the scanner sensor. Some scanners have a special setting for film still in slide holders to correct for focus. You may need a photo edit program to help with color and density. I find no difference from 35mm to split 5x7s altho bigger is always better.

the problem is very likely with the scanner not detecting that there's a slide in there already. Try cleaning the scanner.

Stepper Motor Failures
Within the first 6 months of purchase I had to return the scanner twice to replace the stepper motor. The symptoms of stepper motor failure are a loud grinding noise during scanning followed by the enlightening message:
"The scanner has reported a hardware error. The present function cannot be continued. Sense: 0x04620000"

service required to fix stepper motor

The LS2000 is older than XP and has some fairly tight requirements to work. The recommended SCSI adapter is an Adaptec 2906, and you will probably need to backrev the ASPI layer driver files to version 4.7 (available on adaptec.com site). You may need to boot in Safe Mode to remove the later versions of the ASPI files before you can install the 4.7 files. You will also need to update your Nikon Scan software to version 3.1.2, available online by googling "nikon scan 3.1.2".

The LS-2000 is a "legacy" device to XP and the Nikon software. It needs to be connected to a true SCSI bus adapter, and it's actually pretty finicky about which ones will work in XP. Sorry, you won't be able to use this with your laptop.

I originally had the same problem but with a G5. Since Nikon never updated the software for the LS2000 to work with Apple I ended up buying a FR1SX adapter from RATOC Systems: http://www.ratocsystems.com/english/products/FR1SX.htmlwhich connects the SCSI pins to a Firewire cable. Then I purchased the VueScan software from http://www.hamrick.com/vsm.html. The scanner worked for several years with this combination. 

Go to the Nikon web site and go to downloads. You can find both the maual and the software.

Thats the reason it was sold on E-bay -The large black Line
Return it to vendor- you were sold goods not fit for the purpose.