Nike Exercise & Fitness - Recent Questions, Troubleshooting & Support

What you can do is plug it to your computer and update the nike+connect desktop software. When that is complete, you can do a factory reset for the sportsband. You can find the factory reset button on the bottom left of the desktop software.

No, these are fakes. This Ebayer gas been reported for selling fakes.

This same thing just happened to me. I just reset the band. Here are the instruction from the Nike help site:Resetting Nike+ FuelBand to factory settingsIf you want to reset all the FuelBand settings back to the original factory defaults, connect your Nike+ FuelBand to your computer to open Nike+ Connect and select Factory Reset from the Settings window (see image below).This will clear all user settings and any unsynced activity from your FuelBand. However, the activity you've already uploaded to nikeplus.com will remain intact and attached to your Nike+ profile.Most FuelBand users shouldn't ever need to take this step. It's useful for advanced troubleshooting. It's also useful for clearing your user settings if you want to transfer your FuelBand to another user or associate it with a different Nike+ account going forward.http://nikeplus.nike.com/plus/support#answers/detail/a_id/35550/p/3169,3180