New Bright Toys - Page 4 - Recent Questions, Troubleshooting & Support

This is usually caused by either the batteries not fully charged in the remote or the vehicle. Make sure you have fresh batteries in both the vehicle and remote.

Hi,
Check in your instructions if the frequency of the controller and the car can be changed...
If it can be changed to another channel then change one of the cars to the other channel...if it cannot be changed take one of the cars back and find another car that runs on a different channel...they often make the same model with different channels so you can run them head to head...

heatman101

radio shack or ebay maybe.

Hi, there is a HD sound box speaker fixed in the unit.if there is no sound coming that means either the speaker which is emitting the sound out is got faulty or the speaker wires have got loose or got cut in between. The unit needs to be opened and checked. It is not very hard but bit checking with meter or continuity tester is required to check the speaker and its wires....

craig list

Hi,

You can download and print the instruction manual in PDF format by clicking this link.

Adobe PDF Reader is required to view this manual. Download Adobe Reader

Hope this helps. Kindly let me know if you have any difficulty in downloading the manual.
Thanks for using FixYa.

switch pieces on opposite sides, one straight piece on each side of switch piece, then 5 curved pieces each end.

I'm assuming the train is track powered with a power pack, and not battery powered, so there's actually a few possible solutions. I'll work from the easiest/cheapest, to the more advanced/expensive.

First, especially if the track is old or been in storage a while, the track may have a thin film of dirt, oil, or rust that is insulating the wheels from picking up the power they need from the track. Try cleaning the track with a mild soap but BE SURE TO DRY IT COMPLETELY before reattaching the power. Also, clean the wheels but use a cotton swab and very little water. One drop inside the motor might destroy it from the inside. You can also try a special track cleaning solution sold at your local hobby shop that has HO model train sets. That will work better, especially on lightly rusted parts. Also, make sure all the track connections are tight and free from contaminants.

Then, if you're feeling brave, you can check the motor of the train itself. Disassemble the locomotive and find the motor inside the housing. Check the wires leading from the wheel area to the motor for any corrosion, or loose/broken wires. If it's not the wires which are easy to solder back in place, I wouldn't recommend going any deeper into the motor as it's better and less frustrating to just buy a whole new set.

Finally, the problem may lay in the power pack (inverter) itself. I personally don't bother trying to fix a power pack, but if you know your electronics you could run some tests of the output voltage to the track, and the voltage on the track at various points. Again, it's not worth the time or effort to mess with the power pack unless you know what you're doing. You could get seriously injured or killed by the voltage/amperage running through those things. They even have enough stored electricity after they're unplugged to cause some nasty electrical burns from the capacitors.

Hope this helps and you're able to fix the problem so you can get back to enjoying the train set. I've always enjoyed watching them for hours, especially when I set up my track around the Christmas tree every year! Good luck!

Click on the link below to view train track for the No.380, this track is compatible with the No.385

http://cgi.ebay.com/12-New-Bright-380-Holiday-Express-Brass-Curved-Track-G-/280600307662?pt=Model_RR_Trains&hash=item415514e7ce

http://shop.ebay.com/i.html?_kw=express&_kw=holiday&_kw=train&_kw=track

how to charge battery on 4year old FORD F-150 5.4 TRITON

Is the train new and if not, has it ever gone forward in the time you've had it? Also have you tried putting the train on the tracks facing the other way - what happens?

This may indicate a short in the train's electrical system. Push the reset button on the controller. If this does not correct the problem, refer to the maintenance section of your instruction manual to clean the tracks and train car contacts. If none of these preventative measures work, you probably have either a defective controller or a short in the train's electrical system. All electrical components of the train set (transformer, track clip, controller and/or tender car) would need to be checked and faulty component has to be replaced. ------- Thanks.Helpmech.

Click on the link below and fill in the form to contact New Bright and order a replacement 29.86 MHZ remote control:

http://www.newbright.com/public/contact

You should have a transformer with 110 volts ac (household voltage) going in. Coming out should be low voltage dc (direct current) varing from zero to about 15 volts dc. You can measure it with a voltmeter set on dc volts and a 20 volt scale. See if you get voltage out when you turn up the speed of the train - dial. You can test with a 12 volt parking lamp from the auto store or Kmart.
Check for a rest buton on the transformer and also read the transformer and owner manual for the voltage specs. Good luck

The battery pack is in the coal tender. The top of the tender lifts off pretty simply. It requires six C batteries. You connect the tender to the locomotive via a power cord, which should be obvious. If it's not, perhaps the cord has been severed.

Check each piece of the train track and make sure it is completely connected and then check each train car and make sure they are firmly on the track. Replace any batteries (inside the coal car or controller, if equipped) with brand new ones. Make sure the tender car is plugged into the locomotive. After you do all of this and you are still having a problem then you will need to replace the power transformer.

E-mail: [email protected] Web Site: http://www.newbright.com/ Phone: 248-960-7800
US Postal Address:
New Bright
PO BOX 1012
WIXOM, MI 48393

Hi
New Bright is in Wixom Michigan. Their web sigh is: http://www.newbright.com/cont.cfm Email them for a battery.

Howdy. I found one for you on ebay. The Ebay item number is: 360291433043
Hope you have tons of fun with it:)

Hi
The battery should be connected with a white or cream colored molex connector. Unfortunately when these connectors get hot they have a very low melting point. Make sure the connector is cool and then try to separate with pliers. Once separated you may have to replace both connectors. Your local hobby store can sell you the connectors and even do the replacement.

If the antenna came off of the controller in one day, I would return the whole unit to where you bought it and exchange it for a new unit.