Netopia Recent Questions, Troubleshooting Help & Support

Hello

OK, firstly, your WEP code the a personal security code of the router, which secures your network.
This code is usually on the back, or bottom of the router. If you have personalised the router, you will need to log into the router and change the SSID name of the router. After you have changed the SSID of the router, you will be able to change the WEP code.

Please do not hesitate to let me know if you need any further assistance.

Kind regards
Lock123

Hi friend,
As you have mentioned that you have forgot the password for the router, so you can reset the router to factory settings by pressing the "RESET" button on the back of the router. It is a very samll button and you need a paper clip to press it.
What you need to do is, you need to take the paper clip, put it in a small hole on the back of the router and press and hold the button for atleast 30 seconds.
Once you release the button, the router will come back to its factory settings.
NOTE: If you will reset the router, all the settings on the router for Ethernet and the Wireless will be lost and the router needs to be reconfigured.

I searched the user manual, and it does not specify. Try leavng it blank or try Admin.
If it was bought used, it may have old old info in it preventing your access.
Use the recessed reset button next to the power input to restore to factory settings. Hold for about 10 seconds then power off then on.

Yes, you need to swap the router out.

This is assuming you dont have the netopia in bridge mode with another device behind it.

spin

I put the USB into my Vista machine, and it installed the driver. The actual message read, "RT2500 USB Wireless LAN Card installed" (without the quotes). Hope it helps with XP as well.

http://www.netopia.com/support/hardware/technotes/NQG_025.html
Server List (Port Forwarding) NQG_025 With NAT enabled, the IP addresses of nodes on your LAN are private since they are hidden from the Internet. IP Servers let you pass specific types of network traffic through the Netopia router's NAT interfaces. Once configured, selected types of network traffic, such as FTP requests or HTTP (Web) connections, will be forwarded to a specific host or server behind the Netopia router. Please Note: From the LAN (Local Area Network), you will also be able to access the servers that are responding to requests from the internet, but only using the internal private IP address. Access via the public IP address is not supported from a local ethernet connection. If your ISP is routing you multiple public IP addresses, you can also configure the router to forward all ports in one public IP to a designated private IP address on your LAN via Easy PAT List entries. For those instructions, see Quick Guide NQG_024: IP Mapping (Address Forwarding).
Please Note: If your router is currently running Netopia Residential Firmware with a web "GUI" configuration menu, this technote is not applicable to you. Most 3300 Series Netopia Gateways can be upgraded to Enterprise level firmware. Click Here! to purchase the upgrade key.
Related documents: NQG_039 NAT and the Basic Firewall
Firmware References:

• v8.2 R1 (and up) - 3300 Enterprise Series
• v5.3.7 (and up) - 4000 Series
• v4.8.2 (and up) - R-Series

Before You Start
Telnet into the Netopia router's Main Menu at 192.168.1.1 (if using the default IP setting). If your network has a different IP addressing scheme, modify this accordingly. Click Here! for instructions on using telnet and Hyperterminal (serial connection).
Login with the user name and password. The Superuser login is required to save changes. If you are unsure of this, contact your network administrator.
Don't forget to press the Enter key to save any entries. Hitting the back space, delete or tab without first hitting enter will undo any changes.
The Esc key will take you back towards the main menu screen.
Once you have completed your configuration, you should reboot the Netopia to save and apply your changes.

The Netopia Main Menu Interface

Server List Configuration

1. From the Main Menu of router console screens, go to Quick Menus, and select Network Address Translation.
2. Select Show/Change Server List.
3. Select Easy-Servers.
4. From the Show/Change NAT Server List screen, select Add Server.
5. Select Service and the service and port you want to allow. If your service and port are not available in the pull-down menu, select Other. Selecting Other will allow you to enter a specific service port or a range of ports since fields are provided for both a First Port Number and a Last Port Number. To allow a specific service port, the First Port Number and Last Port Number should be the same. Select Okay.
6. Next, enter the Server Private IP Address, or the private IP address of the host/server you are forwarding the service to, and the Public IP Address you want to associate with the same host/server. This value can be left set to 0.0.0.0 if you are using the WAN IP as the Public IP address. Note: If your ISP is routing you multiple static IP addresses, other then the one used for Internet access, you may create more than one server for specific service as long as all servers have a different Public IP Address specified. For example, with two web servers on your LAN you would need to create two Server List entries for TCP 80 (www-http). Since each specific port (service) can only be mapped once using any given Public IP Address, a distinct public address must be used for each TCP 80 server list entry. It is not necessary for you to specify more than one Local WAN IP Address or Public IP Address in your router's configuration. As long as you are connecting to your ISP via a public IP address used for NAT, they are responsible for routing all other IP addresses via that connection.
   

Conclusion
You have now configured your router for TCP/UDP port forwarding. If you have a switched connection (ISDN or Analog), you will need to either disconnect and reconnect your Internet connection, or restart your router for the Nat Server List changes to take effect. If you wish to filter traffic for your static IP mappings, please see the following Netopia Technote:
NQG_039: NAT and the Basic Firewall

You IPod needs a wireless password so that it can get online through your router. If you don't know your wireless password, retrieve it by accessing the setup page of your router. Here is how to do it.
How to Access Router's Setup Page.

You do need to find the IP....

Using a Windows Computer.... Get to a C: Prompt...

"Start", "Run" ...in white space.... enter "cmd"

At the C: prompt..... Type "arp -a" and hit the enter key.

Above command will show all IP's on your network.

http://www.netopia.com/support/software/index.html

go to this link to help you get teh driver

let me know if this helps

Here's a driver-free, software-free solution.

Turn your cable-modem (or DSL-modem) off.
Turn your Netopia off.

Connect:

Ethernet--port on cable-modem <-- cable --> WAN port on Netopia.

One LAN port on Netopia <-- cable --> network-port on your computer.

Turn the cable-modem on, and wait until its lamps settle-down to a repeating pattern.

Turn the Netopia open, and wait until its lamps settle-down to a repeating pattern.

Restart your computer.

Click Start
Click Run
Type CMD
Press Enter
Type IPCONFIG
Press Enter
Look for output like: Default Gateway ... 192.168.123.456
Start Internet Explorer
Type http://192.168.123.456 (or whatever numbers you see)
Login to the web-server running "inside" the Netopia.
Click to run the "Wireless Networking Setup Wizard".
Enter an SSID of your choice.
Select the 'WPA' level of encryption.
Enter a network-password of your choice.
Click OK
Restart the router (if it did not automatically restart).

Disconnect the Ethernet cable from your computer's network-port.
Click "View Available Wireless Networks".
Click the SSID of your new network.
Click Connect.
Enter the password, when prompted.
Voila! You have a wireless connection to the internet.

Do you have a computer affected by Nvidia recall? If so register for class action suit.

Sounds like a firewall issue on the computer that you are trying to RDP/VPN from, or possibly that these services have not been allowed through the routers firewall.

Log on to the routers web configuration page, and see if there is the option to allow these services through.

Hi Dona,

In order to find the WEP of your Netopia router, first we must find the default gateway address.

To find the IPaddress in your comp Please follow this,

1.Go to the Start menu, go to Run, and type "CMD" in the dialog box (without the quotes).

2.Now you should see a dark (DOS) window.

3.Without the quotes, type "IPCONFIG" and press ENTER, where the cursor blinks.

4.Now you should see some network information, along with the DEFAULT GATEWAY of your computer listed.

5.Open the browser,ie: internet explorer in the computer.

6.Type in the DEFAULT GATEWAY (Eg: 192.168.1.1) in the address bar of the internet explorer and hit enter.

7.You will be logged into the Netopia router setup page where you can check the security on the router, when you click on the security option

Thanks & Regards,

Prema

Sorry if my writing is not clear I dont have best english.
If you move your router from eircom to smartelecom you have to change security protocol from "chap" eircom to "pap" smarttelecom.
Now Do this few steps.
Go to start menu on windows find and click run.
type: cmd and press ok
When you will see black screen that will be command prompt.
Now you have to type your defaul ip adress. To check your defaul ip adress type ipconfig in command prompt and press enter.
Default Gateway is your default ip adress. Now when you know your ip type in command prompt:
telnet yourip 23 and press enter, for example:
telnet 192.168.1.254 23
If you didnt setup any password to login to the router you will be loged automaticly and you will see "Netopia-2000/18861188>
But if you have setuped login and password to your router you have to first type your login and press enter,then password and press enter to have acces.
next is easy type:
configure and press enter
ppp and press enter
set and press enter
now you have to pressing enter about till you will see line:
option <chap-only> [ off : on : pap-only : chap-only ]:
on this line type pap-only and press enter
now start pressing enter till you see:
Netopia-2000/18861188 <ppp>>>
then type save and press enter.
When you see line:
Configuration data saved you can close command prompt window.
From this moment your router will be work with smarttelecom.

this is not a Windows issue the is a IP issue. You will need to see if you have an IP
Internet Protocol ) address for the connection to be successful.
You will have to do a ipconfig /all to see if you have media connection.
this is done by logging in to the router modem via a browser window ( internet Explorer
FireFox) using the IP
address 192.168.0.1 this will bring you to the router GUI (graphical user interface)
if you haven't entered a password just type "admin' the 1st field then enter no password ne
needed.
there is a release/renew button there click and this will release a new IP address for you
to connect with.
You will also need to configure your browser for the internet
1. for Windows XP here is the setup :
http://www.microsoft.com/windowsxp/using/networking/default.mspx
2. For Windows 7
here is the setup instructions: getting online and networking
http://windows.microsoft.com/en-US/windows7/help/networking-e-mail-getting-online

http://windows.microsoft.com/en-US/windows7/View-and-connect-to-available-wireless-networks

you need to reset your wirless adapter on th pc if you run the xp diagnostic it should correct this for you.

make sure your firewall permits the connection access to the network

hi Beverly Well this will not show up on your dial up or virtual network connections as it is a wireless adapter, you will only get anything in that section if it is a dial up modem, this adapter will connect you to your wireless router, and then to the internet, outlook is an email program which is separate from any internet connections, you can how ever select outlook to be your default email service, to do this , go to control panel, then internet options, then click the programs tab, on the right click the little black arrow, and select which ever email service you want as default, then click apply at the bottom and that should be it hope this works, get back to me if it dose not..good luck

This device - Netopia 3D Reach Wireless Adapter - is just that, an adapter. Outlook has nothing to do with it, it doesn't even know it exists. It's used to allow a computer to connect wirelessly to a wired router, and from there to the internet.
If the computer can't connect to the internet then you must configure it to use correctly the adapter. For that you must open the Wireless network setup wizard, select your local U-Verse router from the ones available and connect to it.
If the computer can connect to the internet but not Outlook then you must configure it and the router accordingly. For that follow this
http://borgetech.blogspot.com/2009/05/freepops-alternative-to-ypops.html

You can use the netstat -a command to find out which ports are open on a local Linux/Unix or Windows system (Figure 1), but netstat can't be used remotely across a network.

FIGURE 1: The netstat command can be used from the Linux or Windows command line to check on
open ports on the local computer.

If 3074(TCP & UDP) port is not opened on the router, refer: http://www.netopia.com/support/hardware/technotes/CQG_025.html for further step-by-step assistance.

For any further help/support, revert!

Thanks for asking..
Arvind S Iyer