Nespresso Coffee Makers & Espresso Machines - Page 5 - Recent Questions, Troubleshooting & Support
Coffee pod stuck in machine
These machines are designed to use only Nespresso capsules. The UMilk, particularly, is susceptible to jamming if so-called "compatible" capsules are used, as the capsule is pierced electroncally, not manually as in most of the Nespresso range of machines.
Hope this helps, Rob.
Nespresso citiz won['t exit descaling mode
After speaking with Nespresso, I suspect that the previous answers are coincidences rather than solutions. The issue, according to Nespresso (and which I've now confirmed through testing) is that the Citiz tends to overheat when you run this much water through it. You will notice that the blinking lights go from a fast blink to a slower blink when this happens. At this point, you need to simply wait for the machine to cool down - eventually, the lights will switch back to a fast blink, and you can now take it out of descaling mode or run another batch of water through it. Nespresso says this takes about 5 minutes - in my experience, it's closer to 10 (I haven't timed it, but it's slow to cool). So patience is the rule of the day!
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