Nespresso Coffee Makers & Espresso Machines - Page 5 - Recent Questions, Troubleshooting & Support

Take out the water container and check that the capsule drawer is empty. Try it again. If still no go, check the Owners book or online to see if there is something else that needs to be done.

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These machines are designed to use only Nespresso capsules. The UMilk, particularly, is susceptible to jamming if so-called "compatible" capsules are used, as the capsule is pierced electroncally, not manually as in most of the Nespresso range of machines. Hope this helps, Rob.

After speaking with Nespresso, I suspect that the previous answers are coincidences rather than solutions. The issue, according to Nespresso (and which I've now confirmed through testing) is that the Citiz tends to overheat when you run this much water through it. You will notice that the blinking lights go from a fast blink to a slower blink when this happens. At this point, you need to simply wait for the machine to cool down - eventually, the lights will switch back to a fast blink, and you can now take it out of descaling mode or run another batch of water through it. Nespresso says this takes about 5 minutes - in my experience, it's closer to 10 (I haven't timed it, but it's slow to cool). So patience is the rule of the day!

https://www.nespresso.com/ie/en/machine-assistance

try soaking milk steam outlet wand in boiling water for a couple of hours use a tall jug that the milk wand can sit in the boiling water . Milk would have gone hard .

Try descaling, if the element is covered with scale it wont produce enough heat and pressure.

The machine is Krups, and therefore should be covered with one year warranty. Call the number listed on the user manual, or find contact from websites below:

Coffee & Espresso Machines - Small Domestic Appliances - Krups

Home - Krups UK

Buyspares.com or Amazon

Pled do cleaning well and descale if this didn't work you have to cheak seals and the boiler but rescaling may resolve your problem

What happens if you switch on with out going in to menu does it go off if yes y have a fault

Hi, sounds like your machines pipes may need cleaning out, or the pump is clogged up, good luck

Your machine has almost certainly entered the water quality mode. (Water hardness setting). This is very easy to fix. Switch machine off. Before switching back on press and hold any off the following buttons: Latte Macchaito (top right) for soft water, Cappuccino (bottom right) for medium water or finally both of them for hard water. While holding the correct buttons switch the machine back on BUT hold for approx. 10 seconds or until all lights stop flashing, (APART FROM THE BUTTON YOUR HOLDING). This will reset the machine and you're good to go. Regards Coffee Engineer!

https://www.nespresso.com/au/en/order/accessories/original/descaling-kit