Neptune Recent Questions, Troubleshooting Help & Support

north,south,east,west....just kidding! you'll have to clarify if it's a jaccuzzi ,cast iron or steel tub

You will need to clean the hose that takes the softener into the machine. It is more than likely clogged.

Probably cause is in the delay of the timer or malfunctioning water valves. Check them prior doing any other diagnosis

First do a dry fit to make sure it fits in hole properly then put a bead of clear silicone on the countertop around the cut out edge lay sink in hloe and install the mounting clips do not overtighten mounting clips they only need to be snug clean excess silicone with a rag.I suggest installing faucet and basket strainers first on sink before installing makes job easier

where is the fuse box in a westighouse neotune cooker.I know it is in the back somewhere but i cant sme to find it.

You might have to route out the wood where you want to put the clips because the clip hardware is not intended for a top thickness greater than about 3/4 inch

There are many different models of Neptune toilets. Generally, the adjustment is on the rod itself, or inside the syphon depending on the model. Which do you have? I am somewhat familiar with Neptune, There is definitely an adjustment, just let me know the model you have, is it a syphonic type???

The adjustment is inside. It just needs to be adjusted.

Check the thermostats, they might not be opening to allow water to circulate through the head

I had the same problem and when i researched the problem on the internet it was suggested I buy a new Solenoid, which can be bought from the net for about £17.00. I fitted it myself and the shower has carried on working for about 4mths but has now stopped working again so now looking at getting a new shower instead. IT was a good stop gap though and for that price worth giving it a go

Possible explanation: Some water is left in the hose going up to the drainpipe b/c the pump can only pump water with water, not air... so when the last bit of water is sucked up, it 'stays' just the other side of the pump exit nozzle and keeps the drain tubefilled. This water gradually leaks thru the drain exit valve and back into the machine, sometimes siphoning standing water in the drain trap with it.

The valve is either electric solenoid or plastic/rubber clapper in a cylinder. Your call whether to fix or not depending on ease and cost. Probably a $20.00 part.

Cheers!

if you look at edge of sink you will see small rail the bulbous end of clip goes in rail and flat side of clip goes against under side of countertop you then tighten clip which will pull sink and counter together you should install with plumbers putty around rim

I the replace control board, hope you post this problem for free..

the micro switch which is part of the door interlock may be at fault, & need replacing. Or a wire may be broken/burned off

 in the interlock. Or it may just be stiff, try spraying it with WD40 (not whilst the power is on!!)