Neovo Recent Questions, Troubleshooting Help & Support

normally the 19" resolution can support up to 1280*1024, but if it comes with vertical lines in full screen, it might indicate the panel is no longer to work and probably it's time to replace new one.

you can using the USB cable to upload pics from your PC.

nothing you can reset from monitor other than color brightness. You can contact with AG Neovo as [email protected] to have a RMA number and they will estimate you the repair fee if it is out of warranty.

http://www.neovo-usa.com/

Make sure the power connector is secure with your monitor and the adapter power light is on as green. If not working at all then just contact with AG Neovo as [email protected] for 3 yrs warranty repair. But you probably have to cover the one way shipping only.

Stefieanne, The long, thin, "cold-cathode-fluorescent-lamps" are not staying lit anymore. Unit's "switch-mode-power-supply/CCFL inverter supply will need REFURBISHMENT to restore proper operation. SOFTWARE WON"T HELP YOU!!!!! Visit all links you find while doing some reading in my fixya profile to help you in the big decision you will need to make on what you will do with this "black" or "blank n black" screen ccfl back-lit lcd monitor. Do you have soldering pencil of about 35 watts and some solder and pliers and screwdrivers and even a digital voltmeter. Contract out the work $35 to $90 Tell us what your intentions are. 12fixlouie

Hi

Thank you for your query

The fault you are explaining can be either the monitor or possibly even the VGA card

To rule out one or the other please try try the following

1) Plug the monitor in another PC, if the monitor works fine then the VGA card may need to be replaced

2) If it still occurs then the monitor is at fault and wil need to be replaced/repaired

I hope this helps

Try it on another PC to see if it stll has the same problem then open it up to check the power supply section, look for bad caps with bulging top, look for burnt marks on the PCB. Post back what you see inside so we can guide you further. See example of failed monitors due to bad caps: http://s807.photobucket.com/home/budm/allalbums

Hi.

The green light is blinking because a fault had been detected. This may had been caused by a power surge, or by a contact in the video connection cable.

Try first disconnecting power cord for ten minutes, and check video cable and connector on both monitor side and computer side.
If possible also test the monitor using a different computer, a faulty video card can send the monitor in fault mode.

If that does not work, then all you can do is contacting the manufacturer. In that case the blinking light means that there is a fault, and that the unit must be taken apart and tested at component level to find the fault.

Here the contact form.

Here the phone support number (USA only).

Here an article on the same topic: Monitor led is blinking but the unit does not start up.


Regards.

This seems as though there is a synchronization problem between your computer and monitor. If you monitor has an Auto Config button, push it. Or go into the screen menu (buttons on monitor) and find the auto setting there. If that doesn't work, check your display properties (right click on an empty space on the screen) and make sure you desktop is set to the same size as you computer screen. Hope this helps! Look forward to hearing back from you!

First place to look will be for bad caps in the power supply/inverter section, post back what you see inside so we can guide you further, see example of failed monitors due to bad caps: http://s807.photobucket.com/home/budm/allalbums

Here are a few - click on these WEB sites :-
http://lilliput.manufacturer.globalsources.com/si/6008801432124/pdtl/Industrial-LCD/1023375522/10.4-inch-LCD-Monitor.htm

http://lilliput.manufacturer.globalsources.com/si/6008801432124/pdtl/Interactive-touchscreen/1008373361/Mini-PC.htm

http://ceieck.manufacturer.globalsources.com/si/6008800792833/pdtl/Industrial-LCD/1009586939/LCD-Monitor.htm

It might have a button stuck on it. Does it come on and stay on, or does it come on and go off continuosly?

To exit, press "Auto" once to save changes & return to main screen, push it again to exit the OSD. Assuming everything is functioning properly.

Hi Daz, try another working monitor on your computer and if the lines still appear on another monitor then that means your video card or onboard video is bad.

If you use another working monitor and the lines don't appear then that means that the original monitor has a bad screen and would not be worth the $$$ to repair.

Hi,
First of all your VGA cable might be faulty if it is showing you "No signal" Please try to check your LCD menu and try to set some colour bars and audio tone if you get any one of these happen, then your LCD is ok and only the problem is replace your VGA cable.

Please revert back incase you find any issue and next time please write more and in details to understand your problem.



Thanks
Ashish

make sure power is on for the cpu. Also doublecheck that the connections are correct.

Good luck on that one...you can only get that if your a service center. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/sean_54c3a3dc48a7773c

Sounds like a bad video card....

Hi,
Every time you purchase any electronic good you get a Manual of that. Since this is very delicate and its locks are hidden, so first get the manual and study that and then slowly unscrew it.Its not very difficult you can do it.

all the best.

thanks
Ashish