NEO Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 13 Products
  • 93 Answers
  • 9K Views
0helpful
1answer

Driver for NEO MP-01f digital player

3/12/2015 9:46:58 AM • NEO MP3 Player • Answered on Mar 12, 2015
0helpful
1answer

No display when turned on

if you recently turn on the laptop but the screen doesn't show up not even a just a white screen then probably the power connection of the screen is broken, if just a white screen and no other display then you have a broken flex, a ribbon cable, other posibilities is that you might have a busted laptop. try removing the battery and plug directly to your power cable, long press the power button until you see led light turning on,. if your still not sure, you better bring it to a techinician, or to the store were you bought it if it still has the warranty.
11/26/2014 5:52:39 PM • NEO Computers &... • Answered on Nov 26, 2014
0helpful
1answer

Neo netbook W213cu

Will have to press F2 or F12 etc constantly as soon as the power on is pressed. When you power on you will see a short message flashed at the bottom of screen "Prese Fx key to enter setup". You will have to record this key name and then press it when you power on again. This should take you to BIOS. But going to BIOS may not help if you are getting a frozen display in Windows. You may have to press F8 to see how far the windows boot up is going. It is very likely a problem with the Windows setup. With F8 you can start the windows diagnostics sequence and recover the previous version. This might overcome the problem. see Advanced startup options including safe mode Windows Help
8/8/2014 6:50:38 AM • NEO Computers &... • Answered on Aug 08, 2014
0helpful
1answer

Windows 8.1 x64 dvd won't boot on UEFI pre-installed Ubuntu laptop

not sure on this one Ubuntu likes to be installed last after windows is set up. I would think that you would have to blow away the ubuntu partitions by resizing the partitions to one partion. But you would want to be extremely careful not to touch the hidden recovery partition. You could use a program called gparted to see what the partions are and resize the partion. Extreme caution is needed as if you get it wrong you will not be able to undo it. The problem you are experiencing is because the boot loader is ubuntu grub. You will need another computer to download a gparted iso file and then use infrarecorder to make a boot cd. it can be found at http://gparted.org/ see http://www.ehow.com/how_6540931_remove-ubuntu.html see also https://help.ubuntu.com/community/OS-Uninstaller not sure if it will work on version 14
8/5/2014 12:48:55 AM • NEO Computers &... • Answered on Aug 05, 2014
0helpful
1answer

Laptop neo b3353

What do you want to disassemble? provide more detail of your exact problem.
8/2/2014 5:57:29 PM • NEO Computers &... • Answered on Aug 02, 2014
0helpful
1answer

Install camera neo m74s

Marjorie, All I can tell you is to read the installation instructions that came with the camera. Most often, you will find that the drivers, located on the manufacture's cd, have to be installed before you actually plug the camera into a USB port. I hope this helps.
6/21/2014 8:25:26 PM • Neo M74S • Answered on Jun 21, 2014
0answers
0helpful
1answer

Hdmi port

Given it's age and specification it seems very very unlikely.
5/14/2014 12:27:26 PM • Neo M74S • Answered on May 14, 2014
0answers

Hdmi port

Be the first to answer 5/14/2014 5:45:17 AM • Neo M74S • Posted on May 14, 2014Be the first to answer
0answers
0helpful
1answer

No display when turned on

if you see other lights on, then you will need to change the screen
4/7/2014 3:38:02 PM • NEO Computers &... • Answered on Apr 07, 2014
0helpful
1answer
0answers
0answers

No power

Be the first to answer 3/23/2014 9:52:43 AM • NEO Computers &... • Posted on Mar 23, 2014Be the first to answer
0answers
0answers
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Popular Products

Neo M74S
Neo M74S

22 Questions

NEO MP3 Player
NEO MP3 Player

4 Questions

Top NEO Experts

ADMIN Eric
ADMIN Eric

Level 3 Expert

39389 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66963 Answers

Larry Ng
Larry Ng

Level 3 Expert

14598 Answers

Are you a NEO Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...