NCR Recent Questions, Troubleshooting Help & Support

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Capital Computer Group
2425 Enterprise Dr.
#200
Mendota Heights MN, 55120

[email protected]
651-405-8293

We Buy, Sell, Repair, and Refurbish both new and used POS Systems, NCR, IBM... We also offer structured cabling as well as Video Surveillance Equipment.

Give us a call and we can trouble shoot it with you!

Hello

This problem can be solved with some configuration that there are tags for 7875-2000 NCR scanner, what is here is the set of EEPROM targeta NCR scanner that brings you to continue to double reading of products

Capital Computer Group
2425 Enterprise Dr.
#200
Mendota Heights MN, 55120

[email protected]
651-405-8293

We Buy, Sell, Repair, and Refurbish both new and used POS Systems, NCR, IBM... We also offer structured cabling as well as Video Surveillance Equipment.

Give us a call and we can trouble shoot it with you!

Hello

Well regarding this error sending you this display of the scanner in most cases is needed because if the scanner calibration, you have to do is:

Remove the dish from scanner (where you put the products to weigh), there you will see that has a plastic part on the right side, and take away that the bottom is a black button color you need to start to put pressure gauge.
Once you press this button, and is ready to start calibrating, then put him back to the plate and the scanner with a voice that sends you will be asking some weight, so this should have on hand your weights to calibrate the scale.
First the scanner asks 0 kg. in this step not going to put anything in weight, ahi press the button Scale Zero appearing in the panel's scanner,
After asks you to 2.5 kg, is there when you need to put the 2.5 kg asks you, when you have them placed on the plate press Scale Zero, the scanner then will ask now that you put 5kg, then you take away those who had 2.5kg and you put the 5kg, and when you have 5kg in the dish press the button Scale Zero, now the scanner will ask that you put 10k, then take away the 5kg and that he had put the 10k that asks you to press the button and Scale Zero, and finally asks you to the scanner in this 0Kg, then you take away the 10k and leave it with nothing, and press Scale Zero

If the calibration did well Scanner you send a voice message that says Calibration Complet or calbración completed, it is very important that when you calibrating the scanner is not moving or having obstacles that may make the calibration is not made well, good clean plate and that this part of the bottom, which revises the 4 Gomito that has to sustain the plate are complete, that are not broken up or are some more than others and that when you put the dish did not move. fijate also not hit the plate or the chassis of the scanner with something else, so there's no obstacles in the calibration,
If you salio calibration is not well in the display will show a 9Error, this means that there was interference during calibration, it is required to check well before the scanner or do a cleanup.

Hmm... I know with the 7875, this is normally a power supply issue. But I am not sure how the 7876 gets power. 7875's have an external dc power supply brick. If you have one of those, I would swap it with another one and try to calibrate again.

Don't know if it will work though.

Print and scan the barcode below, this will set the NCR scanner/scales to defaults.

Only by replacesing it
If it gone bad its gone bad, you can never repaire a memostick or card as you called it.

Revove it, check the model and number on it, go to a store or order one from the net.

Goos luck to you

If you find my answer helpfull, dont forget to vote

You need disable the scale scannig the bar codes for programing

Program mode


304

save and reset



301lbs to kg
302kg to lbs
303enable scale
304disable scale
305 Protocol comunication
306 Protocol comunication
307 Protocol comunication

Hello,
If the scanner read only two times is a problem with the communication protocol.

What protocol do you use?

Explain more about your problem with your calibration pricedure

You should to pass the next tags Programming Mode, Hex 3, Hex 0, Hex 1 and start the calibration procedure

That is probably because I don't think anybody makes them anymore BUT you are not out of luck. The reason nobody makes them is because they all make external DVDs now - and the DVDs will read and write CDs. Hopefully you have USB ports because that is the standard way they cnnect now.

Here are some examples:

http://www.ncixus.com/search/?categoryid=0&q=external+dvd

http://www.tigerdirect.com/applications/SearchTools/search.asp?keywords=external+dvd

i took a wild guess 3 colors i pulled the cover off pulled the foam out saw what color it was and that was it


thank you for giving me in sight


Rick

plz check the manufacture website for drivers

Greetings My name is Mark and I will be glad to assist you.
I need some information from you and I can further assist you.
1, What is the make and model of your computer
2. are you connecting to the internet and what kind of service do you have (cable,dial-up,broadband, etc.)
3. What other equipment you are planning to connect.

Just so you know the plugs and sockets on all computers are fool proof and only go one way. besides the power cord the monitor plug is usually blue and the plug in the back is color coated the same way, Most of the other plugs on newer computers are also color coated. if tey are not please let me know the information above and I will help you,
Be mucho blessed,
Mark