Nabi Recent Questions, Troubleshooting Help & Support

On which system are you running? I'd suggest Factory reset (remember that all of your personal settings - not data - will be lost)

there is usually a reset button somewhere on the unit, try that

How do I switch from Kidz Mode to Mommy Mode, and vice versa? To switch to Mommy Mode, simply tap the Menu Key, select Mommy Mode, and enter the password to exit Kidz Mode. To switch back to Kidz Mode, simply tap the Applications View, and then tap the Kidz Mode Icon. also for customer support phone number is: 1-855-ASK-NABI

I hope that this help please let me know.

Best bet is to reset the Nabi...hold the power button in for about 8 seconds. The tablet will shut down and restart. Unless you've dropped the Nabi (hard, my kids drop it often) it should restart and behave.

Whenever you plug in your Nabi 2 tablet to charge, The tablet will boot up. Whenever tablet boots up, turn it off and leave it charging for a good 4 to 6 hours. That should charge it.

Nabi website has directions:https://www.nabitablet.com/ Basically: 1) tap on mommy/daddy mode 2) click "Forgot Password" link Nabi will send you instructions to the mommy account email. If that fails, you can go to settings and do a factory reset to start all over.

The easiest way to work around a lost password is to do a factory reset. Some tablets will let you change a forgotten password with an email link, but it doesn't always work. Just remember when you reset your tablet to factory, you will have to redownload any apps you installed yourself. It's just like out of the box again. Set up your new password and accounts after you reset.

Sounds like you have a good charger/cable, so try resetting the Nabi that's giving you trouble. Hold the power switch down for 10-20 seconds to reset the unit. I have a couple of NABI-2 tablets and they both react differently to the charging cables; I often have to shut the NABI off completely to charge them. Also, getting the charging cable to connect can be challenging - I will plug the cable in and out several times waiting 10 seconds or so to see if the green LED will go red.

Try reseting it by holding down the power button (while unpluged,first) for 5-10 seconds. Then plug in charger.

First check the charger is working. If you are using a usb cable use a short fat one (less resistance, so more power/amps). Some times this is a batrery lockout. If you can figure out how to open the unit and unplug/replug the battery that could fix it.... Look to youtube for opening and pulling batrery.

Walmart Product Care Plan

• Phone Number

  877-968-6391

• Talk to a Human

  Press 0 repeatedly

  Average Wait: 13 mins - 24 hours, 7 days

Go here there is everything you need to know.
http://forum.xda-developers.com/wiki/Fuhu_nabi_2

You have to buy new for sure. The cheapest I have found is LeapTV Educational Active Video Gaming for Kids. Take a look. enjoy