Moultrie Video Cameras - Page 9 - Recent Questions, Troubleshooting & Support

The red light is the infrared, this is not a white flash camera you can view pic on that camera by going to playback. How to get there hit your menu button go to camera setup and then go to playback and hit enter you should see them then. If still not working call Moultrie 8006533334 option 1 and 1 for a live person will need equipment to troubleshoot the issue.

If you are using a micro sd card not compatible. If you have deleted pic from another camera has different format file. If still having the issue call Moultire 8006533334 option 1 and 1 for a live person will need the equipment with you to troubleshoot the issue.

Turn camera off take out battery's and sd card. Once everything is out put it to the on postion for about 2-3 min. Then put battery's back in with the camera being on still leave sd card out. Once it says no card turn camera off then put sd card back test in dark. If still not working call Moultire 8006533334 option 1 and 1 for a live person.

If you are using a 2.8 viewer from Moultrie with your A-5 Camera will need a software update and will need to have the camera and be by a windows computer. Call Moultire 8006533334 option 1 and 1 for a live person to help you.

Call Moultrie 8006533334 option 1 and 1 for a live person

Do a hard reset, turn camera off, take out battery's and sd card out. once you have everything out push your on/off button for about 5 sec. then put only battery's back it should say no card. Once it says that put sandisk sdhc nothing higher than a class 4 sd card, which is the speed of card not the size. If still not working call Moultire 8006533334 option 1 and 1 again for a live person to help you.

Check your settings on camera. Go the mode button it will show time and date hit the down arrow key until you get to Time duration make sure it's not set to all day if its go to default settings hit the enter button then hit the up arrow key then hit enter. Test camera in dark area for about 3-4 pic if still not working. Call Moultrie 8006533334 option 1 and 1 for a live person.

If you are using a Micro sd card you will need a Sandisk sd card that says sdhc nothing higher the class 4 sd card which is the speed of the card. If still need help call Moultrie with equipment to troubleshoot the number to call 8006533334 option 1 and 1 live person

Make sure you open the camera. there should be a push, eject or slide switch to open it. If still not able to get call Moultrie 8006533334 option 1 and 1 to speak to live person

Call Moultire you will need equipment to with you to troubleshoot the issue. to get help number to call is 8006533334 option 1 and 1 to speak to live person

Call Moultrie to get help you will need your equipment to troubleshoot the issue. Number to call is 8006533334 option 1 and 1 again to get a live person

Call Moultire you will need your camera to get the code. Number to call is 8006533334 option 1 and 1 again.

Call Moultrie to troubleshoot with equipment. The number to call is 8006533334. Option 1 and 1 again to get help

Call Moultrie to have them send you one. The number is 18006533334 option 1 and 1 again. Will send manual email or by mail.