Motorola Mobility Popular Questions, Answers, Tips & Manuals

  • 2K Products
  • 151K Answers
  • 3M Views

sounds like the new entry is incomplete and the phone is waiting for you. Have you pressed "save" on completion ?

Motorola... | 33 views | 0 helpful votes


I have many questions that I have to ask before we get into the nit and grit.


When you say the phone is not working what do you mean?

*Does the battery not keep the phone charged?
*Does your phone not make calls anymore?

Please reply back to this thread in order to troubleshoot this further.

Have a great day!

Motorola... | 66 views | 0 helpful votes


You should have left it dry instead of turning it on, you probably have corrosion now, find a local place that works on phones to see if they'd work on it.

If you want to try to completely dry it, put it in rice for 24 hours minimum to draw out all moisture.

Motorola... | 244 views | 0 helpful votes


I will suggest you get a replacement battery first, insert this and try powering your phone back up again.
Check to see if a friend uses your type of phone or that his/her cell phone uses same battery type as yours; then briefly swap.
This way, you'd be able to confirm whether its your cell phone battery that's bad.
In the event you confirm your cell phone battery is still OK, you may have to hard rest your cell phone in order to correct any error with the firmware as thongs stand at the moment.
Note of caution: hard reset wipes your phone clean of passwords, downloaded media, pictures, messages, etc.

Motorola... | 46 views | 0 helpful votes


Master Reset
  1. From the standby screen, press the Menu key.
  2. Scroll to and select Settings.
  3. Scroll to and select Other Settings.
  4. Scroll to and select Initial Setup.
  5. Scroll to and select Master Reset.
  6. Enter the Security Code, press OK. NOTE: The default security code is 1234.
But... it doesnt sound like this will help your problem as i have a feeling that you have a logic board issue and even if you get it to work its going to do it again... and again... and your not the only one.... is quite common fault Do Not Choose Motorala would be a good recomendation for your next phone! maybe LG or Huawei...

Motorola... | 2,639 views | 0 helpful votes


Have you done any updates to it if not connect to internet and try updates

Motorola... | 53 views | 0 helpful votes


There must be a recycle bin somewhere within your phone that must have stored the deleted files perhaps.

Another explanation could be that instead of deleting those files you invariably succeeded in relocating them into another folder.

2 apps which could prove helpful are "ES file explorer" or "Share it"
Connect to the play store and download/install either of these.

Okay, go with ES file explorer apk

With ES file explorer, all media present or available, or stored in your phone/tablet will be displayed once you launch the app.

Moreover, there is a recycle bin folder (under Tools) which you will need to empty or 'Clear All' once you delete any files you don't want.

Feedback or update here if you require further assistance please

Motorola... | 33 views | 0 helpful votes


Hello, friend! I also meet this error about my cell phone, I get many help from this forum, and also bought many DIY repair tools from china supplier , and vipprogrammer help me fix this error. maybe you can try it.or contact ther WhatsApp:+ 8615986801289 website: http://www.vipprogrammer.com. They've solved my cell phone problem and I hope it will help you with your mobile phone trouble.They have professional repair tools.
They are free to consult, I hope that the programmers I recommend can help you.

Motorola... | 30 views | 0 helpful votes


Make sure the volume control on the head piece is turned all the way up. Borrow someone's Bluetooth device to mak sure it definitely is the headphone and not the device. RJ

Motorola... | 36 views | 0 helpful votes


turn off your phone, take your simm card out and put it back in right and all the way in turn it back on should work
also check your settings for your local carrier

Motorola... | 1,071 views | 0 helpful votes


need to notify straight talk when dealing with your account

Motorola... | 67 views | 0 helpful votes


SIM locked means that your device is NCK-locked. You're to contact a former provider to request unlock code or use unlocking local service.

Motorola... | 58 views | 0 helpful votes


Replace the battery since it is worn - or get a new phone.

Motorola... | 48 views | 0 helpful votes


Maybe going out? Call customer service and get to the tech support side. Maybe they can help?

Motorola... | 388 views | 0 helpful votes


well you want to notify google for assistance

Motorola... | 83 views | 0 helpful votes


Your phone is locked to the provider you were using and it will lock completely if you try to use another providers SIM card.
You will be charged to unlock it as you have broken your contract.

Motorola... | 40 views | 0 helpful votes


SORRY but FIXYA has no way to do what you asked

Motorola... | 61 views | 0 helpful votes


2 days old and defective return for refund or replacement

Motorola... | 115 views | 0 helpful votes


I think the issue is with the ROM flashed to your device. Get another ROM into your device. Google will help you for the necessary guidance.

Motorola... | 275 views | 0 helpful votes

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Experts

ray gallant
ray gallant

Level 3 Expert

61843 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

26370 Answers

Tom Chichester

Level 3 Expert

51327 Answers

Are you a Motorola Mobility Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...