If you have more than one HDMI port on your TV,
run one HDMI cable from the DCT6412 to the TV,
and one HDMI cable from the BluRay unit to the TV.
Then, use the "source" (or "input") control on the TV's remote-control to select either 'HDMI1' or 'HDMI2'.
Take your Shaw remote control.
Press SETTINGS.
Use the LEFT/RIGHT keys to highlight PVR.
Click OK.
Use the LEFT/RIGHT/UP/DOWN keys to highlight PVR HISTORY.
Click OK.
Scroll through the entries, looking for any "hardware failed" or "hardware error" messages -- finding any implies a failing disk-drive inside the Expander.
Need more help? Telephone Shaw, and ask for "technical support" for TV/PVR.
"210" kind of works, but can't compete with Mr. Bond.
After programming "007", if there are any features of you FiOS remote that do not work on the HK AVR 354 remote, simply follow the HK AVR 354 manual instructions to "learn" additional commands. See the last paragraph on page 31 through letter "e" on page 32.
Cheers, Jeremiah Pattison
Keywords: Harman Kardon AVR 354 remote code to control FiOS DVR PVR STB cable box QIP 6416
Product
Phone Number
Hours
Support Website
SURFboard® Cable Modems and Gateways
1-877-466-8646
Sun-Sat 7AM-11PM CST
Website link
Touchstone Cable Modems, Gateways and EMTAs
1-877-682-7747
Sun-Sat 7AM-11PM CST
Website link
DSL Modems and Gateways
1-877-466-8646
Sun-Sat 7AM-11PM CST
Website link
Video
1-877-466-8646
Sun-Sat 7AM-11PM CST
Website link
Software
1-877-466-8646
Mon-Fri 8AM-8PM CST
Website link
For other Motorola products, please visit the product's website for your support questions.
Product
Phone Number
Hours
For general product questions and technical support
on your Android-powered Smartphones and Devices
e.g. Motorola XOOM™, DROID RAZR™, DROID Pro,
Motorola ATRIX™ 4G, MOTOACTV™
1-800-734-5870
Mon-Fri 7AM-10PM;
Sat-Sun 9AM-6PM CST
Motorola Fitness Devices
e.g. MOTOACTV
1-800-734-5870
Mon-Fri 7AM-10PM;
Sat-Sun 9AM-6PM CST
Non-Android Mobile Phones & Accessories
e.g. Motorola Karma™ QA1, MOTORAZR2™ V9,
MOTO™ W233 renew
1-800-331-6456
Mon-Fri 7AM-10PM;
Sat-Sun 9AM-6PM CST
iDEN i-series/ic Series
e.g. i776, i425
(Nextel, Boost Mobile, and Southern Linc)
1-800-453-0920
Mon-Fri 7AM-10PM;
Sat-Sun 9AM-6PM CST
TTY Support
1-888-390-6456
Mon-Fri 8AM-5PM CST
reference: http://arris.force.com/consumers/pkb_Home_ConsumerCallUsPageCall Us
Steve-
It is best to contact Arris for assistance.
ARRIS for Consumers They assist with Motorola Set Top Boxes and remotes.
Mark
Motorola Mobility Support
