Moen Plumbing - Page 7 - Recent Questions, Troubleshooting & Support

There is a plastic retainer not with two tabs used for removal. You will need a removal tool to get this retainer off. Any plumbing supply that carries Moen should have this tool. After removing the retainer nut, the cartridge pulls right out. Good luck!

when answered you get a notification

No they do not unfortunately

You can always by a new one. I suggest a different brand. I use Price Pfister.

well it can only be 1 of 3 things, 1st can you tell if it is hot or cold water dripping?? 2nd is the handle loose can you wiggle them and 3rd how old is the faucet I know you said it is ''New" but it could be "old" stock from his shelf in which case the gaskets/O-rings could be dried out and needs to be replaced... if loose then on top where the "c" or "H" is that cap comes off using a finger nail or small knife point pop off caps under caps there is a screw remove it but first turn off water under sink you will a bigger nut use a adjustable wrench to snug it more then try again if still leaking remove that big nut the is a washer on the bottom that will be leaking there are many sizes so you will have to buy an assortment with mixed sizes fond the two you need remove screw on bottom put new one in,,, put it all back together... ps if you have vinger you can soak old washer but this only short term fix, replace washer

need to reseat / replace "washers" in faucet ???

The pull out spout/spray has backflow preventers built into the hot and cold supply lines coming from the body of the faucet. The backflows have a tendency to lower the flow rate because of the additional restriction they cause.

There is a plastic button on the bell of the handle right by the base of the lever. It might be blue and red for hot and cold or it may be the same finish as the faucet. Remove the plug and tighten the allen screw. It takes a 3/32" allen key. If this doesn't tighten it adequately, you must remove the handle, and gently tighten the plastic retaining nut with an adjustable wrench or a channel lock pliers. The adj wrench is recommended over the pliers.

to valve is failing [need to replace the valve ]]or debris is stuck in valve either way would need to remove the valve body to inspect

General Plumbing supply... ACE is the place... True Value.. Orchard Supply, Home Depot... and at building Supply tores... AMAZON & eBay... to name a few. Carnac the Magnificent

Cal Moen and tell them you are the original owner of the faucet. They will send you parts for free.

Nothing the problem is with the tap contact moen help line

Isn't Moen lifetime warranty

I have had the cartridge replaced in my moen single handle faucet with sprayer in the end and now it turns off by itself. Any suggestions on the problem

It is not a screw... Youneed a small allen key in that hole to losen-it ;)

If you look under the sink you shouls see a big nut ...all you have to do is to tighten it while holding the faucet on top at the right place

Shut off the water Clean and dry the area around the faucet. (from the bottom) Disconnect/remove the faucet (clean or replace gasket). Clean the hole completely & apply desired sealant Positon the faucet in the hole & TIGHTEN (firmly). Reconnect water lines & restore water supply. (do NOT over-tighten). Place clean "printer" paper under each wall valve & supervise for several days to assure no DROPS are leaving wet marks on the paper. Be proud. Carnac the Magnificent

Loosen the mounting nut underneath, have someone hold the handle in the desired position, then tighten nut.

There is a red and blue button on your faucet handle. Remove it and use a 3/32" allen key to remove the handle. Remove lever handle adapter assembly to gain access to cartridge. Retainer nut must also be removed. Pay attention to the position of the notch on the brass part of the cartridge. The notch on the new cart must face the same way. Have fun reassembling because it's not fun. I suggest you take pics every step of the way because you THINK you will remember, but that isn't usually how it works out. Good luck!

You need to replace the spout o-ring seals. A Moen #117 spout oring kit. If you have a faucet with a sprayer, you will use all three rings. If uit has no spray, you will use only two.