tep1: - Firewall Disable
The users should try to temporarily disable Firewall or other security programs on their system.
Step2: - Uninstall Old version of Microsoft Office
If the users have installed the old version of Microsoft Office, then they need to instant uninstall it. In any case, if the MS office does not uninstall by using the Control Panel, then they have to download Microsoft Fix Tool and then use it to remove the old version of office of their PC.
Step3: -Install Microsoft Office in Clean Boot
Boot the system in the clean boot and then try to install the Office 2013 program and check that the clean boot is performed to disable all startup programs and the third party services on the machine. Also, check if they are conflicting with the Office installation.
Then restart the computer in Windows Clean Boot and then try to install Microsoft Office 2013 program.
Step4: - Check the Services Is Running Properly
The users need to ensure that the following services are running properly in the services console.
Go to "Start" button and then go to "Run" command. In the command prompt, type "Services.msc" cmd and tap on "Enter" key.
- Check the Print Spooler
- Check the Task Scheduler & respective dependencies
Step5:- Check Internet Connection
The users need to ensure that their Internet Connection to the system is properly working or not. Might require download few Microsoft utilities at distinct stages.
Step6:- Repair OSE Service
Follow these steps:
- Go to Office "install disc" option, and then find ose.exe and osetup.dll.
- Then need to create a folder for OSE: C:\Program Files\Common Files\microsoft shared\Source Engine
- Now copy the "OSE.exe" file to that folder.
- Then restart your machine.
- Now try to install Office again.
