Maytag Neptune - Recent Questions, Troubleshooting & Support - Page 9

If the suds error starts happening suddenly even though you used the same HE detergent and amount that you always have in the past, you probably don't have a excessive sudsing problem, caused by the soap. The most common problem relates to the pump. Some foreign item blocking the inlet of the pump. Foreign objects can make their way down to the pump and either clog the entrance or enter and damage the pump impeller. It is rare for the drain hose to plug up. To diag the problem you have to take off the rear panel,two screws, and the pump is right there. Always unplug the power first.The pump is held down by 3 bolts, 12mm head. Unplug the electrical connector from the pump. Take the squeeze clamps off the hoses at the pump. Have a towell incase of water still in hose. Remove the pump and inspect the pump looking in the inlet pipe you can see the impeller. Look for foreign objects in the pump. A quarter will fit perfectly in the inlet pipe and block the hole almost entirely. I found one in mine. Make sure the impeller is not damaged. Run faucet water in the inlet pipe of the pump, it should freely pore out the exit pipe of the pump. There is a check valve in the exit pipe so you cannot see in there. Take the drain hose outside and run water thru it with the garden hose. Also look in the big rubber pipe the connects to the pump inlet for something stuck in there. That pipe is fat to allow a lot of water to pass out of the drum but it is still possible for something like a tooth pick to start a dam catching other stuff. Reassamble everything carefully, don't forget to plug back in the electrical connector at the pump. Add a small load of clothes and give it a try. This is a simple check and requires a small amount of mechanical ability, so if you don't feel comfortable doing this procedure then call a maytag repairman.

Hi there, you are experiencing a power supply board failure. this board may have used all its life up and unfortunately, it will have to be rebuilt or replaced.

call whirlpool customer service, they own maytag now, you will be covered under warranty.

The liquid is a saline solution which is hermetically sealed in the front balance ring on the spinner. It is there to reduce vibration and acts like a gyroscope when the spinner revolves. Good sound to hear when you spin the basket. The smell can be gotten rid of by using a washing machine cleaner like tide.

Lyle, the tubs shaft bearing may be bad, have a good repair Tech. have a look, diagnose and estimate repair. "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Are you sure this is not an nd and not an np flash code? If so then the code stands for no drain, likely something is clogging the washer pump inlet.

I work for an appliance company in the service department, and what this really means is that you could have a suds build up in your machine, or that you used too much soap on this particular cycle. If starting over does not work, you can buy a product called washer magic at almost any store and it will clean your machine out. Also, running vinegar through the machine will make any suds dissapate.

The washer is trying to go into spin but failing. The two sprag clutches are probably sticking, This usually indicates a water leak. The seal should be replaced. The bearing and sprag clutches should also be checked and will probably need to be relubricate or replaced.

ND is no drain error code for the FAV6800A and most Maytag machines.

Is there water in the Wash Basket. If not this could be a stuck Pressure Switch. If there is water in the Wash Basket then there could be a Drain Pump issue/Drain Line clog.

If you want to DIY I can help you.

pull back off washer and check your waterpump

Make sure that the door switch is closing properly. If not, and it is stuck in the "open" position, the unit will not operate. Try bypassing the switch to see if it then runs.

The E2 shows that there is a motor problem. This can be caused by having an extra heavy load in the machine so take some out and try it. It can also be cause by any iof the buttons being stuck so make sure they are all 'free'. If this fails then you will need to have a new motor and call a repair man unless you can do the job yourself.

Fuse open ... must meter all the fuses in the back. Use an ohm meter.

here is all kinds of dimensions http://www.maytag.com/digitalassets/MAH5500BWW/Dimension%20Guide_EN.pdf