Matrix Health & Beauty - Recent Questions, Troubleshooting & Support

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After having Matrix optismooth treatment done on my hair it won't hold hair color. Every time I shampoo I can see the color washing out. I am using permanent color? Why is this happening?

There are a lot of reasons that hair wont hold dye. One is what conditioner you are using before the dye. Some conditioners have silicon in them and coat the hair to the point that it wont allow any dye to penetrate. Another is the brand of dye, some dye is better than others, third is your hair type, this can be checked by a professional but some hair types respond to dye better than others and you have to keep trying to find a brand that works best for you,
7/25/2016 11:29:41 PM • Matrix Health &... • Answered on Jul 25, 2016
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I have Matrix SoRed SoColor

when you're using so red the color you need to use a 20 volume creme developer.you miss that one the one so you put one ounce color one ounce developer and then you mix it thoroughly working on your hair from root to ends.can you process at 45 minutes you brant with cool water until the color rinses all the way to cure your hair runs clear then shampoo with professional shampoo and use lukewarm water and you wash your hair the longer your color will last you should only wash your hair 2 to 3 times at the most a week and I am a licensed cosmetologist.
9/11/2015 8:20:18 PM • Matrix SoColor... • Answered on Sep 11, 2015
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Matrix socolor 506n came out of tube dark is it bad

Oxygen has got in somehow.
6/10/2014 10:23:40 AM • Matrix Socolor... • Answered on Jun 10, 2014
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Be the first to answer 9/28/2013 10:45:22 PM • Matrix Opti... • Posted on Sep 28, 2013Be the first to answer
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