Masterbuilt Grilling - Recent Questions, Troubleshooting & Support

0helpful
1answer

I'm looking for a gas control valve for a masterbuilt smoker model mb21050813

notify manufacturer or online search
3/24/2023 11:24:51 AM • Masterbuilt... • Answered on Mar 24, 2023
0helpful
2answers

Masterbuilt meat probe not workig.

there is no repair the sensors or probes are readily available $10.00 for 2 of them
3/14/2023 11:37:13 AM • Masterbuilt... • Answered on Mar 14, 2023
0helpful
3answers

Masterbuilt smoker error message EA2

This information may be of some help.
10/21/2022 5:46:36 AM • Masterbuilt... • Answered on Oct 21, 2022
0helpful
4answers

Digital panel no longer works

Masterbuilt Digital Smoker no longer heats up and digital display has stopped working completely. The unit acts like there is no power to it and is completely dead. By replacing the digital component will this solve my problem
10/18/2022 10:42:23 AM • Masterbuilt... • Answered on Oct 18, 2022
0helpful
2answers

I need a replacement part (temp/time control)

Call Masterbuilt 1-800-489-1581.
Control unit is about $35.00.
10/17/2022 10:32:40 AM • Masterbuilt... • Answered on Oct 17, 2022
0helpful
1answer

Where to buy a power board for my masterbuilt smoker model no 20071317

I have purchased a new control board for my Masterbuilt 2007121. https://www.yaoawe.com/products/9907160014-digital-temperature-controlle-for-masterbuilt-electric-smokers
9/29/2022 6:49:34 AM • Masterbuilt... • Answered on Sep 29, 2022
0helpful
1answer

When I try to start my smoker it continuously beeps and says ERR. What can I do to fix it?

Remove the metal plate cover at the back and check that the wires to the element are well connected and that the element are in good condition, if they are corroded you may need to replace them.https://www.yaoawe.com/collections/masterbuilt-heating-element
9/22/2022 11:22:16 AM • Masterbuilt... • Answered on Sep 22, 2022
0helpful
1answer

Remote for Masterbuilt smoker will not sync with smoker have tried suggested procedures on internet and in instructions

If you have a Gen I Masterbuilt Digital Electric Smoker.To sync the remote, proceed as follows: 1.Unplug your unit, wait about 10 seconds, plug the unit back in and then start the syncing process over. 2. Turn controller and remote "on" 3. Press and hold "SET TEMP" on controller for 3 seconds (Hold it until you hear a beep) 4. On the Remote press "MEAT PROBE, LIGHT, MEAT PROBE, LIGHT" ( All buttons must be pressed within 5 seconds of each other) A short beep will occur after each button press.) TIP: if that does not work unplug smoker for 10 seconds to allow control panel to reset and try again.
9/22/2022 11:15:30 AM • Masterbuilt... • Answered on Sep 22, 2022
0helpful
1answer
0helpful
2answers

Masterbuilt pellet smoker keeps saying error 1 or error 4

1 means the digital thermometer is too cold. Try hitting it with a hair dryer before starting the smoker. Not sure about 4.
8/4/2022 6:11:37 PM • Masterbuilt... • Answered on Aug 04, 2022
0helpful
2answers

Masterbuilt smoker - burnt wiring/insulation problem

I am not clear how an electric smoker works but I am guessing there are two basic problems - one of design and the other of material specification. I have dismantled many electric heaters of various sorts, lots made redundant because they were old-fashioned and expensive to run. Some of them were in excellent condition even though they were perhaps up to half a century old. The remarkable thing about the design of these was how substantially over engineered they were. This was partly due to the fact when they were built a significant number of homes and offices were using direct current mains electricity, consequently the switches needed powerful springs to ensure a rapid connection and disconnection and the large contact area had a wiping action with a classic knife-switch design. Poor contacts from arcing generating additional heat was designed out. The switches were almost exclusively ceramic bodied. The internal wiring was another point of interest. Where wire was used at all it was so heavy as to be practically rigid, probably an alloy of some description (possibly with nickel). These were preformed into a shape where thermal expansion would be no problem and insulated with a woven asbestos sleeving; today's equivalent would be a woven ceramic. These "wires" would be terminated with an overly large and substantial screw and flat washer. A significant number of heaters had no internal wiring and instead used flat metal strips, again insulated with heatproof sleeving. Later heaters did use multistrand wiring but it wasn't copper - again it was probably an alloy and again covered with a woven insulation and even the terminals were rated for high temperature use. Wire suitable for greater temperatures than 200 C and quite difficult to find but probably the best modification for your smoker would be a little over engineering and specifying wire capable of withstanding 450 C. Check out the link to some wire wisdom... https://www.anixter.com/en_uk/resources/literature/wire-wisdom/high-temperature-wire.html
8/20/2021 1:04:33 PM • Masterbuilt... • Answered on Aug 20, 2021
0helpful
5answers

Digital readout says eaaf

The unit will not turn on if the internal temp sensor is below 40 degrees. Warm it with a hot rag or hair dryer, or bring the unit inside to warm up and it will turn on. Once the unit turns on for a minute or so, it will work fine outside.

This isn't the ideal solution, but it will work. I don't know why they don't want the smoker to turn on when it is cold out (unless they are worried that the quick change in temp will damage the heating coil).
1/3/2021 12:47:45 PM • Masterbuilt... • Answered on Jan 03, 2021
0helpful
1answer

Why am I getting an EAA1 error after 5 minutes of first use?

READ FIRST! Before trying any of the lengthy suggestions regarding repairs on Masterbuilt electric smokers, consider this. It APPEARS (based on testing, not reverse engineering) that Masterbuilt designed the controller on my unit (140S) to error out below a certain minimum temperature. If you are like me and have your smoker outside (as you should), but in sub freezing temperatures, you too may get this error. Just shoot the short temperature probe (on the back wall of the cabinet) with a hair dryer for a minute or two. Then plug back in for no error (assuming you do not have an actual wiring or probe failure). Just make sure to immediately start it heating before it drops too low again... If this was by design, shame on Masterbuilt! If this was by error, shame on their engineers! If this behaviour is due to an intermittent problem with my unit, shame on me for not fully testing all possibilities once I found an easy fix...
12/27/2020 12:12:32 PM • Masterbuilt... • Answered on Dec 27, 2020
0helpful
1answer
0helpful
1answer

My Masterbuilt, Model 20070106 Digital

Here's is a link to the part you need. http://www.appliancefactoryparts.com/search/partinfo.php?partsID=491507&modelsID=135884&typeName=gas%20grill

The problem you're having is quite common with Masterbuilt Electric Smokers.

Hope this helped you & thanks for choosing FixYa.
10/2/2020 1:57:35 PM • Masterbuilt... • Answered on Oct 02, 2020
0helpful
2answers

The Masterbilt 20070106 which we

You are not the first Masterbuilt Electric Smoker owner to have this problem. The Model 20070106 has been plagued with electrical problems from day one. Maybe, that's why it only has a 90 day warranty?

As far as parts are concerned, you can call Masterbuilt (800-489-1581), first to see if they can help you. More than likely, you will need to replace the electronic control panel on the top of the smoker and maybe the electric element, too.

Another place to try is www.factoryapplianceparts.com.
10/2/2020 1:55:35 PM • Masterbuilt... • Answered on Oct 02, 2020
0helpful
2answers

My control panel (temperature control) quit

You can find you manual and parts at this link. I hope this helps.
Normal 0 http://www.masterbuilt.com/manuals.aspx
10/2/2020 1:51:56 PM • Masterbuilt... • Answered on Oct 02, 2020
0helpful
1answer

My brand new Masterbuilt Pro Smoker has a yellow flame that make a lot of soot

gas pressure too low check pressure adjust to correct if ok check for blocked burner tube
9/12/2020 3:54:09 AM • Masterbuilt... • Answered on Sep 12, 2020
0helpful
1answer

Masterbuilt Turk-N-Surf: unit is almost new. Seems to have no power. Power light/heating indicator light not on. Checked equipment for damage. All parts look good. Tried reset button. Nothing. Ideas?

Unplug and let sit, maybe it has a circuit breaker inside which resets itself. If that does not work I would suspect the thermostat.
6/6/2020 12:11:05 AM • Masterbuilt... • Answered on Jun 06, 2020
Not finding what you are looking for?
Masterbuilt Logo

545 questions posted

Ask a Question

Usually answered in minutes!

Top Masterbuilt Grilling Experts

Paul Carew

Level 3 Expert

3808 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Masterbuilt Grilling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...