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The best thing you can do is call Lutron's tech support at 1-800-523-9466. They're available 24/7 and get probably point you in a better direction than being able to diagnose / troubleshoot over e-mail / this forum. Generally speaking, I don't think they will replace your plastics. It is possible for it to get worn over time - but that could be the plastic, or it could be the buttons within the unit. Either way, like I said, they probably won't recommend anything to repair the unit, but you can request that they replce it - especially if its only been in use for 3-5 years.

Lutron Diva... | Answered on Jun 03, 2011


http://www.lutron.com/TechnicalDocumentLibrary/0301122A.pdf

On the first page, its the wiring diagram smack-dab in the middle.
If you couldn't find it before, its because the MAW-603-RH-WH is a package containing two other products, the MA-600 and the MA-R. So the instructions I have noted above are appropriate.

Lutron... | Answered on May 11, 2011


Hard a hard time finding it too. Found an old instruction sheet lying around:

Step 1) Turn the Dimmer On

Step 2a) Press & hold the Dimmer's tap button. LEDs will blink one at a time, from the bottom up to the top. After approximately 8-seconds, the LEDs will start to cylce slowly from top to bottom (setup mode). CONTINUE to hold the tap button and go to step 2b.

Step 2b) Press and hold the "ON" button on the Wireless Controller (MRF-VCTX).

Step 2c) Once the dimmer learns the wireless controller, the LEDs on the dimmer will cycle quickly from top to bottom. Release the dimmer's tap button to exit set-up mode, and release the wireless controller's on button.

Repeat steps 1-2c for each additional dimmer.

Good luck!

Lutron... | Answered on Apr 25, 2011


I looked, it doesn't look like the documentation of this product is supported on-line anywhere. Frankly, I don't know if it ever was.

I would call Lutron's tech support center at 1-800-523-9466, available 24/7. They should be able to e-mail you something.

Lutron FD-12-IV... | Answered on Apr 25, 2011


No, they're not supposed to be flickering, regardless of the light-level. I can't think of why a power outage would cause the lights to flicker all of a sudden. My first suggestion, check the lamps - make sure they're incandescent or line-voltage halogen lamps. If they're CFL or LED, then flicker (particularly at low-end) isn't just possible - it's likely. Other sources of flicker - sometimes the power companies install new metering equipment that throws some jitter on the line that cause issues - not much you can do about that unfortunately. My primary suggestion is to call tech support at 1-800-523-9466. It's free, they're available 24/7, and can probably offer more suggestions than what's available through doing this over a web-site.

Lutron ... | Answered on Apr 20, 2011


First of all, in general, dimmers (even at their highest setting) cause the lights to dim even a little bit. If you are doing a 1-for-1 comparison, you may notice a difference - but honestly, it shouldn't be THAT dramatic that you're able to notice it.

My first suggestion is to double-check the model number. There's a version of Diva with a "G" in the model number (DV-603PG-) which was designed with a lower-high-end light level than normal (designed to guarantee extra energy-savings).

If the model number checks out, my next suggestion is to upgrade to a spec-grade product (like an NT-600-WH). The commercia/specification grade products have a higher high-end than the residential grade products. It still will dim the lights a little bit, but will be better.

After that, I suggest calling tech support at 1-800-523-9466 for more suggestions. Its a free call and they're available 24/7.

Lutron DV-600P... | Answered on Apr 20, 2011


The best thing you can do is call Lutron's tech support. It is a 24-hour, 7-day/week service and its free.

Having said that,

If the lights dim every 12-to-25 seconds, it tells me that something's effecting the line-voltage of the circuit. Sharing neutrals between two-lighting circuits is a common culprit, but I'm also wondering if there are other devices running off of those circuits besides the lighting. So what I'd recommend:

1) Try running both circuits off of the same phase in the breaker panel. Actually, at 7.9-Amps & 4.5-Amps (I'm assuming that's what you meant), you should be able to run them off of the same breaker. If that fixes the problem, your issue was most likely common neutral interaction. Solve by running a separate neutral... or... if you can swing it (assuming there are no other loads) leave it on that breaker.
2) Upgrade to a spec-grade dimmer like the NT-600-WH. The spec-grade products will compensate for line-voltage fluctuations that may occur from other devices that cause the line sag or un-sag.

Again, those are two base-level suggestions, but use tech support to take it a step further.

Lutron S-600-wh... | Answered on Apr 20, 2011


This video from the Lutron site shows the Diva switch but it is the video for the Skylark single pole switch also. It makes no mention of one wire being a larger gauge and does not differentiate which wire connects to line power and which to load. I do not think the wire gauge makes any difference.

Lutron 1000-Watt... | Answered on Apr 16, 2011


No. There are some specific model numbers of dimmers that work with this (the MAELV-600- for example). There are some other interfaces out there that might be more compatible. I recommend calling tech support at 1-800-523-9466 to get the most up-to-date info.

Lutron... | Answered on Mar 30, 2011


Hi,

Since this dimmer is a 3-way, it can control more than one light. Assuming there is one ballast in each light, I'd say Yes.
One thing you should know is that if you have more than 2 switches in the circuit, only the 2 end switches are 3-way, the ones between should be 4-way.
I've also heard that dimmers do not last very long on 3-way circuits, however it's built to be a 3-way, so it should work fine.

Hope this helps, if it does, please place a vote for me.

Thanks,
Handie Andie

Lutron Dimmer... | Answered on Mar 28, 2011


The correct way to wire this switch is the wire that was on the gold or dark colored screw of the old three way switch is called the shunt or common terminal. The wire connected to this terminal is to be connected to the black wire of the three way dimmer. The other two wires are connected to the silver or light colored terminals of the switch. These are the traveler terminals. The traveler wires may be connect to either traveler terminal - it does not matter which.

If you have already disconnected the old switch, simply connect the dimmer wires to the house wires as shown top to bottom in each configuration below until you get it to work as expected:


Config1 Config2 Config3

B R R B R R B R R Dimmer Wires: B = Black R= Red R = Red
R W B B R W W R B House Wires: R = Red W= White B= Black



In two configurations or less, you'll have found the correct wiring for the switch. I hope this helps & good luck! Please rate my reply. Thank you.

Lutron LG-603P... | Answered on Mar 24, 2011


Hello. There could be a couple of possibilities. First is the simplest to verify, is it a Companion Dimmer, Standard Dimmer switches or a 600W or 1000W Maestro Wireless Multi-location Dimmer. The Maestro Companion Dimmers can not be used individually, as they do not control a load, and must be used along with a Maestro or Maestro Wireless Multi-location Dimmer. The Campanion Dimmers are also a line/low voltage rating, and rated for incandescent and halogen but may not handle some flourescent fixtures. The other thing I can think of is that you may have interfearence from another item. They are radio frequency (RF) devices that communicate together for wireless control of lights. Here's two links that may be of some help, the second has downloadable install instructions.

http://www.smarthome.com/6601LA/Lutron-MA-R-LA-Maestro-Companion-Dimmer-Switch-Light-Almond/p.aspx

http://www.prolighting.com/lumamaprsmre.html

Hope this helps out, don't forget to rate this answer.

Thank You,
Richard

Lutron... | Answered on Mar 20, 2011


You should have just two wires plus a ground hooked up to the dimmer. It should install just like the maestro. If you are getting no lights with a double tap, or tap and hold, and if the led is not on, it is one of several things. Most are basic, but will list anyway. Check that your connections are good. Make sure you have power there. Make sure the bulbs are good. If all is fine, you probably have a defective dimmer if it worked prior to this. To test, take the dimmer out, restore power, and carefully touch one insulated wire to the other one. If the light comes on, it is the dimmer at fault.

Lutron ... | Answered on Mar 08, 2011


Change the dimmer or reduce the load, you are controlling 750 watts with a 600w dimmer. That is a 25% excess in load, no wonder that it is getting hot!

Lutron Dalia ... | Answered on Mar 07, 2011


You don't really have enough information on here to diagnose this. It could be the wiring, it could be defective product, it could be that you have the wrong equipment on each end of the three-way. I would suggest getting a model number of the dimmer, and provide an understanding of what equipment you have setup at both switch locations.

That being said, do yourself a favor - rather than try to solve it through this forum which is going to take hours, if not days, to illicit a response - call the company directly. They're at 1-800-523-9466. They have free technical support, they're available 24/7, and can go through the full Q&A process to help you out.

Lutron... | Answered on Feb 28, 2011


Go to your breaker panel and turn the breaker off that controls the light you want to dim. Remove the screws from the wall plate and switch. Remove the 2 wires from the switch and attach them to the dimmer wires. If there is a 3rd wire it should be green or bare this is the ground wire, do not confuse it with the power wires.

Lutron Skylark... | Answered on Feb 26, 2011


You will need to return the 3-way dimmer and get a single pole dimmer, as the Lutron Skylark series is suspectible to failure if connected to a live circuit first, or misconnected at intial installation. As an electrician, I ceased using these dimmers years ago, due to the rash of call-backs by customers and went with Leviton togglers and have had excellent results.

If you purchased it at a 'big box' store, they will accept the return as a defective item, as they have national agreements with their suppliers to accept customer returns. Just tell them it didn't work and you want a store credit, you can then purchase the lower priced single pole dimmer you need and save some money in the process too.

Hope you find this Very Helpful - best regards!

Lutron... | Answered on Feb 24, 2011


It is neither - it is rated for incandescent lamps only. It sounds like someone suggested that your puck ligths are being controlled by electronic low-voltage transformers, in which case, if you wanted to stick to the Skylark family, should be an SELV-300P-WH.

If you're not sure about any of this, I suggest calling Lutron's tech support line. It's at 1-800-523-9466, they're available 24/7, and can double-check the recommendation.

Lutron S-600-wh... | Answered on Feb 21, 2011


I wouldn't spend a lot of time trying to hunt it down yourself. Call the tech support number at 1-800-523-9466. First of all, they're there 24/7. If its the wrong size knob then it sounds like you just need some help matching up model numbers. If you can find the model number on the dimmer itself, that will help - but call them up and they'll probably just send you the parts you need.

Lutron ... | Answered on Feb 21, 2011


Did you remove the dimmer switch or alter the wiring whilst putting the ceiling fan control in the wall? If so you have obviously wired it back up the incorrect way. How many original wires were at the light/dimmer switch. Will need to know colours etc?

Lutron Ceana... | Answered on Feb 13, 2011

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