Lutron Electrical Supplies - Page 6 - Answered Questions & Fixed Issues

Hi Jay,
Ive suspect that there's a problem in the main line of the wiring. Since four halogen bulb are already replaced with a new bulb and bypassed the dimmer switch concentrate now on the wiring and the main panel board. Look for a tripped/busted breaker on the box, reset it.Replaced if busted. If nothing works, you need to check the wiring on the ceiling for open.
Hope it may help you.
Have a nice day!
Thanks for using fixya.
JDVillanueva

No problem, merely a misunderstanding. That's actually the point of that product (the 'g' in the model number was the clue). This is their "eco-dim" line of products, and its specifically designed to not let the lights go over 85% light level. Its a means of using the dimmer to help guarantee energy savings and lamp life extension.

If this bothers you, then I would return it and grab one that doesn't have the "g" in the model number.

Yes they do.

No, you can only use one dimmer, the other switch has to be a regular three-way switch.

if the outlet was wired right and working fine before -- then ' yes ' the GFI has tripped and it could have failed do to the rain. replace the outlet with a new GFI outlet and I would also suggest that since you have the outlet outside that you install it into a outdoor weather proof outlet box.

c...

Your best solution is to call the company's tech support number at 1-800-523-9466. Depending upon the details they may be willing to replace it for you.

They're right, you don't want to control the whole thing with a single incandescent dimmer. First of all, the fan-speed and the lights will all be controlled by the same dimmer setting (dim low, low fan-speed - dim high, high fan-speed) - and the dimmer's not rated to control fans anyway which can result in exactly what they said.

There is a Skylark control, the S2-LFSQ- where half the knob controls the light, the other half controls the fan. The only problem you may (and most likely) have is that in order for that to work, between the electrical box for the dimmer and the fan, there needs to be seaparate wire run for the fan, and a separate wire run for the light so that the dimmer can individual control both.

If that's a problem, I recommend the MA-LFQM-, which includes a module that you install in the ceiling with the fan. The wall switch it comes with speaks to that module, and gives you independent control of the fan and light without having to install new wiring. I have one of those myself, I've installed one in one of my friend's houses, and they work pretty well and then you don't have to worry about what wires you've got in your wall.

You miswired the switch. One of your black wires is misplaced.

This is single-pole -or- 3-way dimmer
Manual shows on following link:
http://www.lutron.com/TechnicalDocumentLibrary/0301107A.pdf

1) Manual says: The red/white wire is not used in a single-pole application. Twist a wire
nut over this wire for a single-pole application.
2) Green wire connects to bare ground wire. Or bare ground to bare ground.
3) Connect dimmer-red and dimmer-black to either insulated wire that came off of old switch

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I think you need a provide a little more information in order for there to be a possible solution. I'm particular confused by your use of the term "eventually" - these are analog dimmers, there are no "smarts" involved with this products, so I don't get how it would magically turn itself on to a higher brightness. Regardless, you will be able to get a much quicker answer by just calling Lutron directly. Their tech support number is 1-800-523-9466, they're available 24/7, and it won't cost you anything. They can help you diagnose whether its something related to installation or whether the product has simply hit the end of its life, and they can probably assist you with gettting a replacement as well.

The best thing you can do is call Lutron's tech support at 1-800-523-9466. They're available 24/7 and get probably point you in a better direction than being able to diagnose / troubleshoot over e-mail / this forum. Generally speaking, I don't think they will replace your plastics. It is possible for it to get worn over time - but that could be the plastic, or it could be the buttons within the unit. Either way, like I said, they probably won't recommend anything to repair the unit, but you can request that they replce it - especially if its only been in use for 3-5 years.

If you could describe the previous lights/switches configuration and how it was changed, I think I can help solve your problem.

Charlie

The other switch should only be changing from one wire being hot when it is in the up position to a second wire being hot when it is in the down position. Then the new dimmer should be hot on one terminal when the other switch is up and on a different terminal when it is down.
I'm not sure how the Leviton dimmer works, though.
Gary

replace with orignial stile switch

These in-wall devices stop working and need to be replaced from time to time.
There are no repair parts.
Generally dimmers don't last as long as ordinary light switch, because they are electronic instead of mechanical.

Lutron makes the widest selection of dimmers.
http://www.lutron.com/Products/StandAloneControls/Dimmers-Switches/Pages/DimmersSwitches.aspx

Use link above to identify dimmer.
For example Skylark dimmer.

Then google search for a replacement.
For example: single pole 600 watt lutron skylark dimmer
Or: 3-way 600 watt skylark dimmer
Lutron also makes 1800 watt dimmers for larger loads.

Add a comment any time if you need more help.

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Fixya expert will talk with you via phone for a price.

This is a common concern with dimmers, but if you're seeing no issue with the actual lighting performance, then what you are experiencing is completely normal. Most of the heat that people notice comes from the screws that attach the faceplate, in which case my recommendation is to get a faceplate that covers up the screws. If that doesn't answer your concern, then call Lutron's tech support center at 1-800-523-9466 (available 24/7) and they can walk you through any troubleshooting you may need.

This could be a number of issues:
- Are the loads dimmable loads rated for that device (Incandescent, Magnetic Low-voltage)
- Is it being controlled by a proper fluorescent control
- Did this work before and now its acting goofy?

There's a number of things to investigate to diagnose this one. I strongly recommend you call their tech support line (its available 24/7) at 1-800-523-9466.

I would call their tech support center for clarification, because what you descirbe doesn't immediately make sense. The only light that a Diva has should be a yellow glow through the back of the plastic. If you're talking about a green light, then maybe you mean a Maestro, but there's no yellow light on a Maestro... it's making me think you may have a different manufacturer.

Regardless, call tech support to figure it out. They're at 1-800-523-9466 and available 24/7.

Call their tech support center and have them diagnose because that sounds insane. If there's something genuinely wrong with the product (which to be honest, I kind of doubt), they'll send you a replacement. They're at 1-800-523-9466 and available 24/7.

Off the top of my head, there are three possibilitiies:
1) check the lamp type that you're controlling. They're rated for incandescent, but if you're driving LEDs or CFLs, the inrush current you get from those lamp types may be enough to cause the device to fail. They make a version of the product specifically designed for those lamp types if that's the issue.
2) How warm does the thing get? Because these are devices that could get caught in a couch cushion, they're thermally protected. So if you're controlling too many lamps, or have it sitting on a heater, or trapped between two pillows, theyll shut themselves off (permanently, I think) to avoid a safety issue.
3) Is there any possibility that someone's simply been turning those lights off with another switch? In other words, when this product is installed, you should use the dimmer to turn the lights on and off, not a wall-switch and not the switch in the lamp. If one of those are turned off, the dimmer doesn't get any power to do anything. Just, before you declare it broken, take the dimmer, and find another lamp in the house that is wokring, and quick plug it in to see if it works.

I suggest contacting Lutron's tech support center at 1-800-523-9466. They're available 24/7 and can help you out.

Having said that, can I assume that the red, white and black are all coming from the same romex? If so, the trick to doing this properly is to understand how the 3-way switch at the other location is wired up. In other words, of the red, white, and black wires... only TWO of those wires are connected to the other 3-way switch (I'm assuming this is a 3-way circuit given that you bought a 3-way product). Once you've identified the color of those two wires, on the dimmer, attach each of those two wires to one of the red wires coming out of the dimmer. The remaining wire coming out of the wall (red, white, or black) should then connect to the black wire coming out of the dimmer.