Lutron Electrical Supplies - Page 6 - Popular Questions, Answers, Tips & Manuals

The other switch should only be changing from one wire being hot when it is in the up position to a second wire being hot when it is in the down position. Then the new dimmer should be hot on one terminal when the other switch is up and on a different terminal when it is down.
I'm not sure how the Leviton dimmer works, though.
Gary

Go to your breaker panel and turn the breaker off that controls the light you want to dim. Remove the screws from the wall plate and switch. Remove the 2 wires from the switch and attach them to the dimmer wires. If there is a 3rd wire it should be green or bare this is the ground wire, do not confuse it with the power wires.

are you using one of those florescent bulbs? They generally can't be dimmed.

Hi Jay,
Ive suspect that there's a problem in the main line of the wiring. Since four halogen bulb are already replaced with a new bulb and bypassed the dimmer switch concentrate now on the wiring and the main panel board. Look for a tripped/busted breaker on the box, reset it.Replaced if busted. If nothing works, you need to check the wiring on the ceiling for open.
Hope it may help you.
Have a nice day!
Thanks for using fixya.
JDVillanueva

You don't really have enough information on here to diagnose this. It could be the wiring, it could be defective product, it could be that you have the wrong equipment on each end of the three-way. I would suggest getting a model number of the dimmer, and provide an understanding of what equipment you have setup at both switch locations.

That being said, do yourself a favor - rather than try to solve it through this forum which is going to take hours, if not days, to illicit a response - call the company directly. They're at 1-800-523-9466. They have free technical support, they're available 24/7, and can go through the full Q&A process to help you out.

Double check the model number - is it a TG-600PH or a TG-603PH?

If its a TG-603PH, and this is part of a 3-way circuit (there's another light switch that turns the lights those same lights on & off), then this is normal. If you flick the other light switch, you'll then see that the dimmer works like it should. This has always been the case with 3-way switches, up doesn't necessarily mean "on" and vice-versa.

If its a TG-603PH, and this is part of a single-pole circuit (this is the only light switch for those lights), then the product is miswired, and upside-down. To fix the miswire, look at the screws on the back of the unit (ignore the green grounding screw for the time being), two of those screws are made of the same material (same color), and only one of them should have an electrical wire going to it. Take that wire out and put it on the other screw of the same color. That fixes the miswire. Then when you re-install the device, flip it upside-down from what it was before.

If its DEFINATELY a single-pole, TG-600PH, then call their tech support center at 1-800-523-9466 - because that makes absolutely no sense.

Good luck!

I am going to stick my neck out a little with this one although I agree with BoomerP. The clue of halogen bulbs is feeding my answer. Halogen bulbs require a high voltage transformer to operate and won't normally work with a dimmer but I never tried it. Bypassing the switch should bring them on though. If you have the proper voltage at the switch and they don't work with the switch bypassed, its probably a bad transformer in the fixture. Good Luck. Be careful.

if the outlet was wired right and working fine before -- then ' yes ' the GFI has tripped and it could have failed do to the rain. replace the outlet with a new GFI outlet and I would also suggest that since you have the outlet outside that you install it into a outdoor weather proof outlet box.

c...

You have 'quick connects'
Next to hole where wire goes in, is slot for small screwdriver.
Push screwdriver in real firm while pulling wire.

You miswired the switch. One of your black wires is misplaced.

Go here:

http://www.lutron.com/TechnicalDocumentLibrary/033100b.pdf

Hi,

Do other things on this circuit work??? Are you sure that the circuit breaker reset and it is on again....

Sometimes the power off and power on cycle will surge the dimmer enough to kill it...
I would get a meter and make sure you still have power at the switch...

heatman101

Indicator light is OFF.
Either dimmer stopped working or power to dimmer is off.
Check if electricity is present inside box.
Check nearby electrical plug to see if everything nearby has power.
Swap dimmer with regular switch and see if lights turn ON.
Check dimmer wires: if wires to dimmer are pushed into 'quick connect' holes on back of dimmer, these wires can get loose.
If dimmer is connected by wire nut, sometimes a wire can pull loose.
If no electricity is inside the box, and breaker is ON, then there is a loose wire inside one of the boxes on that circuit and electrician has to track back until loose wire is discovered.

Replacement parts for in-wall devices are not made.
If new dimmer is necessary, consider lighting factors:
Total wattage of lights. New dimmer has watt rating.
Type of lights. Dimmers specify florescent or tungsten (incandescent) or both.
Single-pole and 3-way. If two dimmers control same lights, one is control dimmer, other is companion dimmer.

Your best solution is to call the company's tech support number at 1-800-523-9466. Depending upon the details they may be willing to replace it for you.

I would call their tech support center for clarification, because what you descirbe doesn't immediately make sense. The only light that a Diva has should be a yellow glow through the back of the plastic. If you're talking about a green light, then maybe you mean a Maestro, but there's no yellow light on a Maestro... it's making me think you may have a different manufacturer.

Regardless, call tech support to figure it out. They're at 1-800-523-9466 and available 24/7.

No, you can only use one dimmer, the other switch has to be a regular three-way switch.

replace with orignial stile switch

The most likely possibility is that the dimmer simply broke. I would call Lutron tech support at 1-800-523-9466 to help you diagnose it and possibly send you a replacement (available 24/7).

If your dimmer was working correctly in the past, and suddenly started doing this, then your dimmer is probably gone bad.

If this is a new installation, the wiring could be wrong, or the dimmer could be wrong.
For example you purchased the companion or accessory dimmer rather than the main dimmer.
Or the wiring is put on the wrong screw.

If this is a new installation, add a comment and fill in the information and I can troubleshoot.

What is the model number of your dimmer.
For example the Maestro MIR600.
Are you replacing a single-pole switch or a 3-way switch?
Are you using 2 dimmers in a 3-way application?
What color are the screws on your dimmer?
What color are your wires and which screw do they go to?

This could be a number of issues:
- Are the loads dimmable loads rated for that device (Incandescent, Magnetic Low-voltage)
- Is it being controlled by a proper fluorescent control
- Did this work before and now its acting goofy?

There's a number of things to investigate to diagnose this one. I strongly recommend you call their tech support line (its available 24/7) at 1-800-523-9466.