Logitech Computers & Internet - Page 2 - Recent Questions, Troubleshooting & Support

it you forget something that must install on your PC to operate your Mouse G502. Just get logitech g502 software first, then install it to your PC

All the information is here https://support.logi.com/hc/en-us/articles/360024847013--Downloads-X52-Space-Flight-H-O-T-A-S- Manual https://www.logitech.com/assets/65328/2/x52-hotas.pdf ..

Most likely it's a programming thing but it could be you have a loose wire... Never no.. Mite try getting a cheap pair try to see if the same problem occurs.. Thanks good luck

The aug 4 2012 answer is the best and a easy great fix for all keyboards without the NumLock button. Simply open windows on screen keyboard by =Windows button+shift+O or icon on task bar for keyboard or Windows search for keyboard on screen. Then click options and click NumLock or number lock on in settings. Also pause break button on Logitech also will enter NumLock on or off. Then your all set to use keyboard as a mouse pointer.

My frend find disk with driver.

Sounds like you have a corrupt driver.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera's have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

The mouse is not something that is repaired and yours is defective.

yes.

google Logitech M-R0013 receiver for more info they start at $5.00

replace keyboard. they are readily available from $18.00 for a new one

Many factors can affect the image quality of your pictures. If you are experiencing blurry images, please try adjusting the focus ring located around the lens. This will allow you to focus the camera image on objects at different distances. Also, make sure there is good lighting. Improving the lighting conditions can improve the image quality considerably.
Connection Issues:
If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video. Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed. Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds. If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.
Changing Display Adapter Settings:
If you are still experiencing a distorted, fuzzy or grainy image, you may need to change the settings for your display adapter. For optimal image quality, please make sure the video display adapter is set to display at least 16-bit high color or higher. To change the color palette please perform the following steps:

1. Click on "Start," "Settings," and "Control Panel."
2. Double-click on the Display icon.
3. Click on the tab labeled Settings.
4. In the dialog box labeled Color Palette, verify the video mode is set to 16-bit (high color) or 24-bit (true color).
5. Also, check with the manufacturer of the video card for updated video drivers.

Low Light Boost:
If you cannot do anything to improve the lighting situation, some Logitech video cameras have an option for "Low Light Boost." If there is an option for "Low Light Boost," try enabling the "Low Light Boost" in the QuickCam software. To do this:

1. Open the QuickCam software.
2. At the bottom right hand corner of the camera image box, click on the arrow next to the QuickCam icon.
3. Choose "Advanced Camera Settings".
4. Under the Image Enhancement box, place a check mark in the "Low Light Boost" option.
5. If that does not improve the image quality, try adjusting the other image settings, such as contrast, saturation brightness, gain and white balance.
6. Click OK when your are done.

Using Latest Software:
Finally, make sure you are using the latest release of Logitech camera software. You can download the latest release from the Logitech Downloads + Parts page.

They didn't do a good job with differentiating these ones. Easiest way to tell is by the color.

Try Logitech but don't hold your breath because win7 is obsolete and no longer supported.

the problem may be in logitech earphone......after using some days....it may have got repaired....if it is repaired then the connection problem will come....otherwise if you are using antivirus....check the firewall.....if the firewall is not allowing skype to connect to internet....these problems will arise....i am a software engineer and i have experience in these areas....thats why i am suggesting this idea....try this...it will work.....

It should be on the box it came in, as a barcode and text. or you can sometimes download the computer software and it will identify it in Properties https://support.logi.com/hc/en-us/articles/360024361233 Or you can ask them direct https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 Here is you manual, just because I came across it. https://www.logitech.com/assets/38467/3/hd-webcam-c615-gsw.pdf ..

It looks to me like Logitech changed the design a bit. I found no such "CAP", however the problem did in fact lie in the same spot under the sleep button. I found a flat cable that had 6 jumper wires running through it to be the culprit. The cable was made too big, so they bent it to make it fit thus damaging it. I'm going to have to replace it, but just from playing with it a little I got my keyboard to turn on advertising a full charge and when I set it on the base I get a green light off happiness.

Hi,

Many factors can affect the image quality of your pictures. If you are experiencing blurry images, please try adjusting the focus ring located around the lens.

This will allow you to focus the camera image on objects at different distances.

Also, make sure there is good lighting. Improving the lighting conditions can improve the image quality considerably.

Connection Issues:

If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video.

Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed.

Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds.

If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.

Changing Display Adapter Settings:

If you are still experiencing a distorted, fuzzy or grainy image, you may need to change the settings for your display adapter.

For optimal image quality, please make sure the video display adapter is set to display at least 16-bit high color or higher.

To change the color palette please perform the following steps:

Click on "Start," "Settings," and "Control Panel."

Double-click on the Display icon.

Click on the tab labeled Settings.

In the dialog box labeled Color Palette, verify the video mode is set to 16-bit (high color) or 24-bit (true color).

Also, check with the manufacturer of the video card for updated video drivers.

Low Light Boost:

If you cannot do anything to improve the lighting situation, some Logitech video cameras have an option for "Low Light Boost."

If there is an option for "Low Light Boost," try enabling the "Low Light Boost" in the QuickCam software.

To do this:

Open the QuickCam software.

At the bottom right hand corner of the camera image box, click on the arrow next to the QuickCam icon.

Choose "Advanced Camera Settings".

Under the Image Enhancement box, place a check mark in the "Low Light Boost" option.

If that does not improve the image quality, try adjusting the other image settings, such as contrast, saturation brightness, gain and white balance.

Click OK when your are done.

Last, make sure that you ae using the latest drivers.

You can upodate them from here.

http://www.logitech.com/index.cfm/492/&cl=us,en?prodcrid=492

Hope this helps.

Good Luck.

Live, Love, Laugh.

Edited my information out. Take Larry Ng's advice.

you are going have to use the tv to search the internet for the logitech website try install the into the memory storage area in the tv or you mite have put the software or program installation software on a flash drive and plug it into usb plug on the tv. if that fail i have another idea try itunes see if they have generic drive that will work with the keyboard. go to logitech website or tv website and post the same question to the forum members for help. good luck rod

this is in resonse to malware high jacker. the OP mixed 2 wireless mice and keyboard/ mouse technologies, this will never work 1: bad batteries 2: use the drives form logitech or Microsoft only. 3: use the correct receiver, (they have 2 mixed and is dead to rights WRONG that) 4: RTM read the manual. dah"? the mouse is 2011 the keyboard 2400 has mouse too and is 2006 made the cure is kick the old keboard to the curb and use any wired keyboard and then connect only the receiver from that new 2011 mouse. it will plug and play. ok. (but is VISTA so gee, maybe not) my guess is old 2400 mouse died and bought the wrong mouse, that well never work with the 2400 parts ever.(mixed technology wirless) Logitech m325