Little Giant Answered Questions & Fixed Issues

ck your local yellow pages for an electric motor repair shop they should be able to get silicone oil to add , but in a pinch ive used full synthhic auto transmission oil that works too

Honestly I don't think so. If I remember the pump housing is ultrasonically sealed to prevent water entry and is not designed to permit opening for repair. But there is another way. If you can't replace the cord, cut off the bad section, leaving as much as you can that's still good; and wire it together with another waterproof extension cord through a water proof fountain repair cable kit. (Don't forget to use a water-resistant cable assembly or water will eventually migrate into the insulation, shorting the cable.) Here's one example. http://community.homedepot.com/howto/DiscussionDetail/Repair-Fountain-Cable-9065000000007sD By all means, this pond circuit MUST be protected by a GFCI. Water, electricity and a human body don't mix well.

impeller cavitating [air trapped] impeller damage --bearings --debris

Call the manufacturer.

Does it run? If so, the impeller may have come loose from the shaft. Or the filter is plugged again. Clean the sump.

No, The discharge check valve may be leaking and letting water drain back into tank. It is time buy a new one about $45.00

Switch to advance Digital Controller, like I did and your problems is behind ! Check this out: www.SAMConrollers.com

Hello Rob Gallau, Yes it shows thermal protection... but I have found the INSTRUCTIONS for your specific pump... http://littlegiant.com/media/153704/993949_2e-series_manual.pdf They only indicate how to clean the impeller... and SPECIFICALLY INSTRUCT the pump must be returned to LITTLE GIANT for any other repairs. Sorry

It sounds like the float assembly is getting restricted somehow. Check to see if it is hitting the cover and/or binding over normal up/down travel.

use a meter to test the float switch

This pump works off of a pressure switch. You can remove the cover on the switch located on the side of the pump.You can either buy a switch repair kit, or you can open it up and take a look and see if the diaphragm is sticking. If you remove and clean the parts, you may have some success. Or, just buy the switch repair kit from your local Little Giant dealer. Good luck!

What is the age of the unit? Those batteries don't last forever and are constantly under a small charge. When the outage happened the battery discharged and the sensing circuit was able to tell that the battery was no longer any good.

Unplug and try freeing up the impeller by hand. You may have to remove bottom of pump to gain access.

first do not change the factory wiring, what voltage is the pump wired for, what voltage is supplied to the pump. then we figure out the rest also what do the instructions say about the pump NO stands for normally open contact-which means during operation is open which means off. will be glad to help 865-888-1220

Take it apart and clean out the junk in the impeller cavity

You have to buy a new cable ,remove the cover plate ,mark the wires before removal. (Colour) etc.Peel back the new wires and fit them exactly the same way as they came off,or get a professional to do the job.

Only putting out warm water

The vent should definitely be connected to a vent pipe. (Does waste water rise in vent pipe, or can it outgas to indoors? If the latter, maybe it would work not connected.) Mine just quit after 17 years; it would come on and not shut off. I figure it was either the switch assembly stuck on, a blocked output, or a failed pump. I pulled it all apart and found that an O-ring in the pump housing was hanging out of the seam. Owners manual warns against taking apart anything in the pump housing, and given its repulsive appearance, I ordered a replacement pump ( about $125.) I was a little irritated at the original plumbers' installation. With all the PVC pipe glued into place, it was unserviceable without cutting all the pipes and replumbing. I'm installing 1 1/2" unions at the three ports, and the next time, it will be removable for inspection, etc. Got top and bottom halves scrubbed out and ready for a midnight trip through dishwasher. So, if yours used to work, either the switch is falsely telling the pump to keep going (switch replacement kits are available), the pump is not moving the water (as in my case), or the pump is trying really hard and maybe a check valve isn't opening to let water out.

nothing with those numbers, https://www.plumbingsupply.com/little-giant-pump-index.html

They make them so that they are very difficult to get apart without special tools. You'll need a ''pump repair'' tech. They _do_ exist, but these days repair can cost more than ''replace.'' It _shouldn't_ be that way, but unfortunately that is the reality.