Line 6 Recent Questions, Troubleshooting Help & Support

Try doing a reset as explained in this video- http://line6.com/support/page/kb/_/pod/pod-hd300400/video-tutorial-pod-hd300-400-factory-reset-r214

Line 6 has a network of authorized repair centers listed on their site. Due to the complexity of the device and the possibility of needing specialized parts, i suggest t you find the repair center nearest you and have them look into it.

I've had both very good and very bad customer service from Line 6 over the years, Personally, Id take it back to GC and have them explain what you need.That way if it's a case of a defective item, they can replace it on the spot,

If you read down almost to the bottom of this link, you'll find a working link to it. Thread LIne 6 Spider IV 30 Schematic request

Hey I have the same problem on the one i just bought for 10 bucks, I was wondering if you could tell what the pink tube thing and the white tube things near the semiconductor that was screwed to the metal are? are they capacitors or what? please help.

While it could be true that you're having a problem with the guitar or cable as the previouse expert suggested, to say that it can't be anything else is false. It could be a jack problem...it would only be apparant when the jack is making contact with a cable. I do think you should test it with another guitar and another cable but if that is not solving the problem then I bet it's a problem with the input jack of the amo itself or even one of the ionternal components (this is a digital amp and there are MANY components and settings that can trigger a problem like this) If the problem is not solved with a new cable/guitar configuration then it's time to take it to the shop.

Please see my previous answer and contact line 6 directly. http://line6.com/company/contact

The problem you describe is unusual. You would do best to contact Line 6 directly. Here is their contact info- http://line6.com/company/contact

I would suggest a reboot first, then if that doesn't fix it, contact Line 6 customer support. Video Tutorial POD HD300 400 Factory Reset POD HD300 400 Knowledge Base...

Turn the amp off. Hold down the A (or clean) button as you turn on the power and hold the button for 5-8 seconds, then release.

Remove the retaining screws from the top and sides of the amp. The handle may need to come off as well. Remove the chassis from the cabinet from the rear by droping the rear of the chassis about 45 degrees and lifting the faceplate over the baffle board.It will be a snug fit.

Line 6 does not supply schematics to end users.

Then you either have a blown amp or speaker. Turn the amp off and move the wires from the speaker on the working side to the other speaker. If the other speaker works, you have a dead amp channel. if it does not, move the wires from the speaker on the non-working side to the other speaker. If that works, you have a dead speaker. Dead amp channel means take it to the shop. Dead speaker means buy a new one from Line 6 and install.

That's correct, there is no onboard recall. In order to reset, follow the instructions in this link- http://line6.com/support/page/kb/_/pod/pod-20-podxt-family-pocket-pod-floorpods/pod-xt-series-factory-reset-reflash-and-firm-r491

Be sure you are using the correct voltage power supply for your area. If so, it's likely you have an internal power supply part failing. Best take it to an authourized Line 6 repair center or return it to the factory for repair.