LG GSA - Recent Questions, Troubleshooting & Support - Page 7

Hello and Welcome to Fixya.

Seems like you're having a software issue that prevents your system to read/run a disc when inside the operating system. I have included the official fix from Microsoft:

DVD Drive Troubleshooting

All you have to do is to click on "Run Now" and follow the on screen prompts - just remember to eject any CD that you may have inside the drive.

Please note that if this does not work, then the drive needs to be replaced. You may contact LG for replacement options in case that happens.

Hope this helps and Thanks for using FixYa.

ya... its lens/laser is getting ruined...!
such symptoms are quite obvious.

check it would be able to read non-empty Disc(pre-written CD's).
but not able to detect/read empty disc.

May be it can read and write branded Disc which comes in packing case such as "sony"
but not ordinary disc which are sold in loose packing.

if it is under warranty period. then it will be repaired or replaced free of cost.

LG DVD Writer reading Cds but not Reading DVD how to fix this problem

You will need to re-install the driver. Right click the device in device manager and select properties. Navigate to the driver section and uninstall all existing drivers. (It may *not* give you the option to do that, depending on how corrupted the driver is, but it should.)
Reboot the PC.
Upon reboot, Windows should find the new device and install generic drivers. It will probably ask you to reboot a second time.

nero7 should i have windows7 ultimate using nero7
hope this helps

my LG SUPERMULTI DVD WRITER doesn't read SECURE DISCS .

Windows XP/Vista/7 operating systems have the driver for all disc drives build in. If it isn't working, then the driver is not your problem.

The DVD player may be locked to a region that is not the same region as the DVD disk and cannot play DVDs from other regions.
For details on how to play DVDs from any regions, please click on this link and follow my instructions :-
http://www.fixya.com/support/r3559135-playing_dvds_from_other_regions

.

hi there, this could be windows system glitch. please follow troubleshooting steps below

1. Click Start , and then click All Programs.
2. Click Accessories, and then click Run.
3. Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
4. In the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5. In the right pane, click UpperFilters.
6. On the Edit menu, click Delete.
7. When you are prompted to confirm the deletion, click Yes.
8. In the right pane, click LowerFilters.
9. On the Edit menu, click Delete.
10. When you are prompted to confirm the deletion, click Yes.
11. Exit Registry Editor.
12. Restart the computer.

Let me know if you need more help. Thanks! If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected

hope this helps

Hi,
There has always been a problem with LG Drives,I experienced it too.Anyways try one of the following:

• Get a Lens Cleaner which is easily available in the market and run it on the drive.
• Check your drive with a different DVD-R and see if it works,if it does work,the problem is that the disk is unreadable,try washing the disk with toothpaste(i aint kidding this works)
  
• Clean tray with a soft cloth

• Last option,try the service centre

Thank You.

1. When an optical drive doesn't read or recognize CD/DVD the unit is in need of replacement. Units can be straight out of the box and fail.
check the connection to the device ( cable) and the power to the unit

Open the draw and give it a blast with compressed air from an aerosol can or play a CD lens cleaning disk, if that doesn't work, don't try too hard, get a second hand replacement from ebay or any second hand shop you have near you.

i put my install disk in now what do i do?

change your dvd playing software(change to vlc player,gom player,power dvd...)

This is a problem with your computer, not the drive.
get VLC player (free on the web)
It plays pretty much anything!

Hi, kindly get the code here : www.regionfreedvd.net/ www.dvdripper.org/dvd-region-codes-vs-ntscpal/ www.regionfreedvd.net/players.html
www.dvdreviewer.co.uk/Forums/...region_code/page1
Best Regards, Jay__45rft78uj

click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or if this does not fix the problem it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.or if these fail to resolve the problem

hope this helps don

You most likely scratched the lens, which means the drive is a big paper weight now.
Sorry,
Forest

DESCARGA ESTE MEDIA PLAYER CODECS PACKDALE CLICK AQUI

DALE CLICK EN EL LINK QUE DISE CLICK HERE TO DOWNLOAD EN LA ESQUINA HIZQUIERDA DE ARRIVA, E INSTALA EL PROGRAMA , PODRAS TOCAR TUS DVDS EN WINDOWS MEDIA PLAYER