Lexicon Answered Questions & Fixed Issues

Without the configuration you are using we have little to go on. How is the system wired? Are you saying when you run instruments AND mics into this then record they do not play back together? If the instruments are MIDI types and you play back along with the vocals I would expect the MIDI instruments to be delayed a little as it takes time to transmit the note info at 31.25Kb... It takes about 1/3000 second for EACH MIDI character and note messages take three of those for a total of about 1 ms. One millisecond IS noticeable by the ear... and if you have several instruments it may take several milliseconds to service all the instruments. If you are recording ANALOG instruments the delay should be imperceptible.

DO NOT use universal adapters to run these devices. Accidents are too easy and often the universal devices do no have adequate filtering. You are off on the wrong foot to start with as this unit does NOT have a polarity since it REQUIRES an AC adpter, not a DC one. What you have WILL NOT WORK. If you have connected it, it should NOT have caused damage, you just won't get any audio out, even if the unit lights up on one polarity. The unit generates both polarities inside using the AC input.

Here is an example of correct adapter: http://lcdpayless.com/productpage.php?productId=5793

The software is by Stienberg and is called "Cubase" that is delivered with the Lexicon. The Omega doesn't really have any software to speak of except for the drivers. Browse the software disk looking for the section containing the drivers. When you install it, it will create a Lexicon folder with the root of your C drive and in it will be an Omega folder. In that is a driver folder and a folder of help files. In the Driver folder folder you will find the installer file "Omega Setup". Launch that program to install the drivers. Please note I have one of these and it can be frustrating to get things working. Make sure in the PC in the control panel "sounds and devices" that under the tabs that the Omega is the device to send and receive and for voice. Once you have done the install, the Omega should be in the list of available devices to select as default.

www.transcat.com (Accredited repair)

http://www.lexiconpro.com/product.php?id=8#downloads

if your computer came with a motherboard disc the sound drivers could be on it click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question mark? Right click to reinstall drivers click start control panel sounds and audio,volume,advanced,speakers make sure you have selected the (((appropriate speakers))) also audio you will find 3 drop down lists make sure you have the correct settings there also click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can change your settings there you can also tick in the box place icon in taskbar if his does not fix the problem

have you tried this control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer hope this helps

http://lexiconpro.com/support_assistant.php?region=us
This is a website for Lexicon. This i their support tab and at the bottom is a phone number. I hope this helps you.

if your computer came with a motherboard disc the sound drivers could be on it click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question mark? Right click to reinstall drivers click start control panel sounds and audio,volume,advanced,speakers make sure you have selected the (((appropriate speakers))) also audio you will find 3 drop down lists make sure you have the correct settings there

The power amp is the final stage - the last output from the mixer goes to the power amps.
Its a routing problem - some mixers only allow certain routing and this could be affecting your FX routes.
All the FX - internal or outboard come before power.
Check the manual Check the aux send and returns Check if you need need stereo plugs for the send and return of FX.
Get back if still stuck.

Contact folks at Guitar Center, they sell, handle and repair these daily. They'll give you step by step instructions. (Through their Pro Audio dot)

Hi there,
A driver problem is usually a software issue. Have you tried updating the drivers or the firmware?

I'm having the same problem with mine. I realize you made this post 1 1/2 years ago, but have you found a solution in the mean time? Thanks!

Sorry, but the Lexicon Alpha does NOT have Phantom power and you can't use a condenser mic with it without a Phantom power injector or preamp.
If you mean you have a Phantom power injector then it should be working. Do you have seperate mics for the two channels of the stereo? If you have only one mic, then only one side will record unless you set for mono recording and then dump the recording into stereo voa Cubase. I would recommend you get a small mixer... even a 4 channel one to use ahead of the Lexicon so you can mix and PAN your mics the way you want them. The recording and trying to control the panning in Cubase can be frustrating... The Lexicon really doesn't have anything built in to PAN the mic to the center when stereo recording. Small mixers are inexpensive and often you can find them used or in pawn shops for cheap.

Do you have the correct power supply? MANY try to use a replacement power adapter that puts out DC rather than AC and that will not work.

• Hello titr_bold, this "Website is the 'Support' for the [LOP Studio], you can go to this site and "Download the Drivers" you need. "I hope this information is helpful? Thanks for using FixYa, paul7of9 " Click here: http://www.lexiconpro.com/downloads.php

Easy answer: You DON'T set the polarity because this particular device takes a 9 VAC at 2.1 amp adapter. (Not a DC one like so called universal ones)
It sounds like you have one of those universal adapters which probably would not deliver the 2.1 amps required even if the lexicon took DC. Note that stuff might light up, but the unit will not work using a DC adapter..

You had better get an official power supply for this unit as what you have will NOT work, period!

I did a quick search to try and find a link to a supplier, but they are RARE !!! Every one I found would require you changing the plug to match the Lexicon.

You should just order the correct one from Lexicon.

The green light is NOT a tempo light and will not be in sync with applied audio. If you need a tempo indicator, turn on a click track in your computer or use a metronome.

Hi. I think this is a simple fix.

I would uninstall your sound card software and reinstall it, as this sounds like thesoftware has a corruption issue. Reinstalling it should fix the problem.

Also, check your computer to make sure that there aren't any other interface software that is trying to use the same resources...i.e. irq, dma, or memory areas.

These can effect it as well. Also, you may have installed software that is calling on a specific region of memory, and that may be the same memory area as the Lex Lamba.

It may be that it an OS Xissue as well, so I would check to make sue that none of it's software is conflicting.

I know this may seem like a lot of different things, but you may find that after just doing the replacement of the software that the problem goes away.

If not, then at least now you know what areas could be causing it.

One other thing that you can try is to uninstall the sound card form the pc, and reinstall it in another location on the motherboard...i.e. move from one pci slot to another. It could be a slot problem.

Good luck, and I hope my info has been helpful to you.

Sorry, but the Alpha does NOT have Phantom power which IS required for a condenser mic.

You will either have to get a mic preamp that supplies phantom power or go to a dynamic type mic if you stay with the Lexicon Alppha.

First, I could NOT find an MXL99 microphone... IF you have an MXL990 microphone, you can STOP trying to have the Alpha read it because it won't !!! The MXL990 is a condenser mic and requires that Phantom power be supplied to it and the Alpha does NOT have Phantom power.
I have found a common problem on the audio interface inout is having to GO INTO the windows Sounds and Devices and verifying that under the VOICE tab, checking that the inout device is listed AND then checking the volume is turned up in that window... It seems like you have to verify everything and tweek a dozen places to get everything right to work. Having to look under the "VOICE" tab is not a good description of where the Alpha input control should be... so anyway, check that as well as it is not MUTED in that window. With Adobe Audition, make sure you set under the options, the "metering" to monitor the input recording level.