Lenovo ThinkPad - Recent Questions, Troubleshooting & Support


I would recommend installing all the newest drivers for the unit.

Lenovo Thinkpad... | Answered on Jan 12, 2019

Vista is obsolete!

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  • Lenovo ThinkPad... | Answered on Jan 09, 2019

    Contact Lenovo , proove ownership and they may be able to help with a code.

    Lenovo Elite... | Answered on Dec 29, 2018

    Try to go into safe mode by pressing F8 as soon as you turn on the laptop.

    If you get into safe mode then go into system restore and choose a date when the laptop was working properly. Let it rollback to that date and reboot the computer and let it go and see if it goes back into windows.

    If you get a blue screen even when trying to go into windows then the operating system is corrupted and you'll need to do a factory restore on the laptop, meaning the hard drive would have to be wiped out and the operating system put back onto the hard drive.

    Lenovo ThinkPad... | Answered on Dec 01, 2018

    Here is the ATI driver page on the Lenovo support site. They list the XP driver for your model. Download and reinstall to see if this solves your problem. If you get errors or if you are not running XP please post beneath this thread with additional info so I can follow up with you...

    Lenovo ThinkPad... | Answered on Sep 30, 2018

    no boot. SL500 notebook. 10 years old now? 2008 made.

    no failed screen photo posted. making answers near impossible to guess what is there on screen.
    PC's boot in serial sequence.
    Power on
    BIOS posts. (power on self test and possible errors)

    then asks for BIOS PASSword (bad thing to have and forget) never turn this feature on.
    then if Bitlocker was turned on you must get this password next, if lost doom it is for HDD.'

    next the HDD boots the OS. (or fails with errors)
    what OS is this, windows (what) or Linux (hat) or freedos, or well lots more OS.
    let my guess its windows. so the next step is
    windows password, is this where you get stuck.

    this messages (means recovery mode) in english.
    To interrupt normal startup, press the
    blue ThinkVantage button"

    it is the BIOS hot key for recovery.
    if the bios password is not set then BIOS works.

    My guess is your HDD is bad, and cant boot.
    you read the manual, (did you) and see the recovery chapter. and then attempt the recovery
    and that works , good, but if not that means the HDD is bad, or damaged.'
    page 41 covers how to use factory recover disk

    If you need help , next time tell the helper
    what OS came new with PC and was it upgraded.
    to say w10. WE CAN NEVER GUESS what
    OS is there (operating system)


    Lenovo ThinkPad... | Answered on Aug 23, 2018

    hello mr, Matt the hyjacker?
    why not ask using all your facts, and not OPs
    my wild guess is the OP inserted to the docking station
    and bent pins, and now will not work.
    the word unlock here is poor choice of words
    as many docking stations have option key mech. KEY lock.
    so if NOT a key lock !
    then it is just mechanically jammed
    why not get someone to fix it
    or try to unjam it your self , I am sure the OP did 8 long years ago.
    or sold it or scrapped it.

    invert the whole thing, LT and dock.
    upside down, now press dock firmly the LT bottom
    near the Connector end and at same time...
    then unlatch the dock using the dock latch release now.
    this relieves pressure (gravity) and can aid in the cure.

    Lenovo ThinkPad... | Answered on Aug 17, 2018

    remove the battery large.
    then run on AC pack only
    #1 top failure of all mobile PC is that battery, so unplug it
    then test with AC pack only.
    work now.? and all vents must be clean, end to end. not just fan.
    there i no fuse it uses current regulator, imagine genius magic electronics fuses that never blow out, and bingo.

    OK big battery out, an RTC coin cell fresh.
    then fan blows.
    next is BIOS, do the BIOS screens work if not the mobo is dead.
    have 2 RAM stick on the 2 slots>? try one at a time
    run the PC with all modules removed, (options)
    remove hdd?
    remove, dvd drive.
    think like this. Get bios working first
    learn that modules can short, and when they do the power regs shut down.
    so we unplug all things to the mob,
    until only 1 ram and cpu remains.
    see? (this is called power overload fault isolation tactics)
    even the screen only can be dead, you never mention text showing
    you can test the mobo with external screen via that rear (?)_ VGA jack what if that worked, did you learn something here, sure.
    this pc has tons of modules to pull, even bluetooth. wifi, sound and more. if you look at all parts inside or sold by ebay, bingo. lots

    Lenovo ThinkPad... | Answered on Aug 14, 2018

    As it was left with no ventilation underneath for the cooling fan, it has desoldered the GPU.
    Motherboard replacement or GPU re ball required.

    Lenovo ThinkPad... | Answered on Jan 20, 2018

    If you right click on the sound icon down by the clock and choos "open volume mixer", are all of the levels even?

    Lenovo ThinkPad... | Answered on Jan 19, 2018

    If the computer goes into sleep mode, some devices won't wake afterwards. As a test, either disable sleep mode, or open Device Manager, find the adapter or its USB port and set the power properties to not allow the device to turn off to save power.

    Lenovo ThinkPad... | Answered on Dec 12, 2017

    this is not to say for you to try it.if you dont no what you are doing please do not try this get some one that does know how to do it.
    if you do try this then do so at your own risk.
    Turn off laptop, remove battery. Remove palmrest, and remove keyboard (leave keyboard plugged in). Remove CMOS battery, and boot up the laptop without CMOS battery. Your Power-on password is now removed, put it all back together and enjoy!7 Feb 2012

    How to Remove and Reset the Power-On Password for a Thinkpad ...

    or go to this link and have a good read up about what else you could try first. password power on lenovo Google Search

    Lenovo ThinkPad... | Answered on Oct 21, 2017

    sounds like the driver you updated is causing it to shut down.try and start in safe mode and see if you can sort it from there.

    Lenovo ThinkPad... | Answered on Oct 08, 2017

    Traditionally with ThinkPads:

    1. The BIOS password can be reset with the CMOS.
    2. The Supervisor password cannot.
    3. The HD password cannot.

    If it's the harddrive that's locked you will have to replace that. If it's the Supervisor password you need to replace the system board which kind of defeats your purpose.

    Lenovo ThinkPad... | Answered on Oct 06, 2017

    It really depends on what kind of cold you're talking about. External temperature cool enough to produce condensation in the system can really mess your system up. Even to the point of destroying it. It's always good to keep your system above freezing and even above the dewpoint of where ever you're located.
    If you're talking about cold being just starting the computer from any temperature from an "off" power mode to "on" then you could have a video issue. You can check your Event Viewer when it finally powers up to get more info on what caused the problem.

    Lenovo Thinkpad... | Answered on Oct 05, 2017

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