Leisure Recent Questions, Troubleshooting Help & Support

Find an access door on the back or side or both.
check lightbulbs.
Do not replace with anything but exact bulb.
try taking the bulb to Lowes...I've gotten luck there before with odd bulbs...they have a special drawer for them.
Good luck,
Vinnie

Check for recall. Contact factory.

The remote controls have two batteries. The one in the receiver was dead. It, turned the fireplace on. Because the remote overrides the ON/OFF switch in the fireplace--I could not turn the unit off. I did not know this. Did not know that a dead battery could turn a fireplace on. I think this is a safety issue because I am not always at this home. The remote was made in China. Stupid design and I will have to do more to cure this problem. I may bring the situation to Consumer Safety. Fed. Gov. because I can't be the only person with the problem. No manual came with the remote. Hence no warning.

Jake not being smart here but have to ask how do you know it is getting power ? Just being plugged into a known good receptacle does not mean it is getting power. If you know that power is actually getting into the fireplace then I would suggest a fuse is blown It may not be a fuse as you know it but rather a temperature fuse for overheating

here is a picture of it. It took me about 4 minutes to put the new one in.

http://www.ibuyfireplaceparts.com/monessen/10001978-motor-variable-speed-12v-dc.html

I have the same model and problem there must be some part to get to replace it it seems to be a motor problem. would appreciate any ideas