LeapFrog Video Game Consoles & Games - Page 4 - Recent Questions, Troubleshooting & Support
When my daughter touches any object with the pen
You need to recalibrate. Try pushing B, A, Hint, and Home when you turn it on. Do not have a cartridge in the player or it will think it is a regular Leapster. Once it says calibrate screen it will say to press A, then wait until a target appears in the upper left hand corner, touch it and you should hear a sound, then a new target appears in the lower left hand, repeat actions, then lower right hand screen, and finally the upper right hand screen. If it stops at any time and doesn't get more arrows, try it again or turn it off and see if the pen works. It may take a few tries to get it to recalibrate correctly.
7/24/2013 1:36:40 PM •
LeapFrog...
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Answered
on Jul 24, 2013
My console screen broke after Christmas 2012 purchase can I trade it in or get it fixed....$99.00 purchase
If you purchased it from brand new and the screen was not broken due to being hit etc and just broke you can take it back for replacement free of charge, If it has been damaged by being hit etc unfortunately you will have to pay for it to be fixed or replaced. They have ways of telling if it was due to a faulty device or if it was done through miss use as they destroy quite a number of these before release as to get as much data for there device on what tell tale signs are of being hit, dropped, kicked etc. I should know I used to work for a similar company and was a product tester and also had the chance to destroy a few devices to gather the data the company needed for the exact same reasons as stated above.
My game only works when on charge. When the
- That blinking green light means the rechargeable batteries are no longer holding a charge which is also why the unit shuts down when the power feed is removed. You just need a new set or rechargeable batteries is all. 4 AA (or LR6 depending where you are)
- Please note that when the charger rapidly blinks green, in addition to the batteries that are failing, they can overheat and leak. Please, cease to use those batteries and take them to a recycle place before they begin to leak from trying to charge when they are not safe to charge anymore.
- If you have any comments please feel free to leave them here.
- Hope this helps and thank you for using FixYa.
Regards,Tony
10/5/2011 3:19:47 AM •
LeapFrog...
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Answered
on Oct 05, 2011
I have an original leapster
There is no definitive way to check if your battery will hold a charge besides actually using the device itself.
6/13/2011 2:41:12 AM •
LeapFrog...
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Answered
on Jun 13, 2011
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