LeapFrog Toys - Page 5 - Recent Questions, Troubleshooting & Support

Point your web browser at One account All of Google If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out." If you then still can't sign in to your account, click the "Need help?" link on the sign-in page. If you're getting an error message, what does it say?

To open the battery compartments firmly press down on the arrows with your thumbs and push it out. You should feel the cover unlatching as you firmly press down and out.

The two responses to this question have nothing to do with the question! I have a similar problem. I have a brand new Tag, connected and uploaded books just fine, but in my case it doesn't say any name when turned on/off.

Was the unit recently dropped? Or fell into water?
Bruce

it depends on what Operating system your using, if xp then goto devices in the control panel and click on detect new devices, also check there if the usb drivers are installed, sometimes you have to install the software before plugin it in. if it's win7 then again click on devices and also check my computer when the usb is connected, and again install the software before plugin it in. best regards.

Factory reset!

Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) may become disconnected or may be shorting out. LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement. BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do represent any technical guidance from the original equipment manufacturer. Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait... When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great! Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table. The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows: "Round Aluminum Shell Magnetic Type Slim Speaker Horn" .25 watt Resistance 16 Ohm Type Internal Magnetic, Slim Shape Round Bottom Diameter 20mm/ 0.8" Outer Diameter 35mm/ 1.4" Height 9mm/ 0.35" Material Aluminum, Metal, Plastic This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!

Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) are becoming disconnected or may be shorting out. LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement. BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do NOT represent any technical guidance from the original equipment manufacturer. I am only trying to fix my Granddaughter's toy that abruptly stopped working! Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait... When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great! Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table. The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows: "Round Aluminum Shell Magnetic Type Slim Speaker Horn" .25 watt Resistance 16 Ohm Type Internal Magnetic, Slim Shape Round Bottom Diameter 20mm/ 0.8" Outer Diameter 35mm/ 1.4" Height 9mm/ 0.35" Material Aluminum, Metal, Plastic This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!

Hi, Please call LeapFrog on 01702 200244 they will be able to help

Go to settings and turn wifi on from your leapPad, then search for available networks till you find your home wifi, then enter the password and your connected!

go to top right corner of top tool bar, click on 3 parallel horizontal bar symbol, menu opens, oom options select what you want......... Simples !! Win XP

Download and install Leapfrog connect. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn't maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased.

I had the same problem with my laptop. The help I received at the tech office was zero. Maybe you can buy a second hand pad with intact screen to fit. Techos will want you to buy a new pad.