LeapFrog Toys - Page 4 - Recent Questions, Troubleshooting & Support

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How do i reset my leappad 2

Hi JOHN, first try recalibrating it, instructions on how to do that are here:http://leapfrog.custhelp.com/app/answers/detail/a_id/2225If calibration doesn't resolve the issue, you can reset the LeapPad with these steps:1) Launch the LeapFrog Connect application2) Press and hold down Ctrl + Shift + R3) A pop up window will prompt you to connect the device you wish to reset4) Power on and connect the LeapPad
8/19/2015 10:17:45 PM • LeapFrog... • Answered on Aug 19, 2015
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My leappad 2 wont turn on

My new leap pad 2 wont turn on?
7/27/2015 5:05:45 PM • LeapFrog Leappad... • Answered on Jul 27, 2015
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5answers

My didj screen says your didj needs a tune up

just connect it on the Leapfrog application then that would be it tune msg. will just disappear!
7/26/2015 6:33:25 PM • LeapFrog Custom... • Answered on Jul 26, 2015
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4answers

Not making any sound at all ( do have good

I'm having the same problem. It worked fine and today the lights flashed but the sound stopped working, I even changed the batteries.
7/20/2015 12:35:29 AM • LeapFrog Learn... • Answered on Jul 20, 2015
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For 4 digit pass code on my leappad ultra

Resetting your leappad ultra isa breeze. First thing you need to do is to download and install Leapfrog connect. If it doesn`t download, there`s an offline download option available. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn`t maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased. Hope it helps http://youtu.be/dnyle_-2aDYw
7/15/2015 8:36:29 AM • LeapFrog LeapPad... • Answered on Jul 15, 2015
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How do I recover from a forgotten password on my Leapfrog Ultra?

If you forgot the four digit parent lock code you set up for the LeapPad3, LeapPad Ultra or LeapPad Platinum, you may retrieve the code with these steps: 1. Using a computer or other device connected to the internet, go to www.leapfrog.com 2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page. 3. Sign in with the email address used to set up the LeapPad. 4. You'll land on the "My Account" page. 5. Click "Account Information". Directly beneath the orange "Edit" button you will see the Parent Lock code information for any LeapPad3 or LeapPad Ultra set up using this account. Forgot Parent Lock code on LeapPad
7/3/2015 10:52:31 PM • LeapFrog LeapPad... • Answered on Jul 03, 2015
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How can I figure out my parent code

Forgot Parent Lock code on LeapPad If you forgot the four digit parent lock code you set up for the LeapPad3, LeapPad Ultra or LeapPad Platinum, you may retrieve the code with these steps: 1. Using a computer or other device connected to the internet, go to www.leapfrog.com 2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page. 3. Sign in with the email address used to set up the LeapPad. 4. You'll land on the "My Account" page. 5. Click "Account Information". Directly beneath the orange "Edit" button you will see the Parent Lock code information for any LeapPad3 or LeapPad Ultra set up using this account.
7/3/2015 10:47:13 PM • LeapFrog LeapPad... • Answered on Jul 03, 2015
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How I change my yaho email passward

https://help.yahoo.com/kb/password-sln2035.html
3/5/2015 11:11:52 AM • LeapFrog... • Answered on Mar 05, 2015
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I have just changed my password and although confirmed by you is not being accepted

I'm afraid you're asking Fixya. We are not Leapfrog and have no way of knowing your password.
2/12/2015 12:10:37 PM • LeapFrog... • Answered on Feb 12, 2015
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1answer

What is 18 to 30 as a Ratio

It would be 5 to 3 as 18 would rotate 5 times to make 30 rotate 3 times. Or 1.66666r to 1.
2/9/2015 8:47:18 AM • Leapfrog Didj... • Answered on Feb 09, 2015
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How to I cancel my standing order

Auto renewal for what? Assuming it's for an antivirus program, write a letter, yes, a letter, to the supplier of the antivirus program cancelling yuor subscription, and send it recorded delivery. Drop a copy of the letter to your bank. If you get charged subsequently, you then have recourse against your bank: there is no need to bother the antivirus company. The bank will do that for you :)
1/30/2015 11:57:55 AM • LeapFrog... • Answered on Jan 30, 2015
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What is the 4 digit code to the leapfrog ultra

Hi, Please Call the LeapFrog Help Line on 01702 200244 and they will reset this for you or you can e mail them @ [email protected]
1/28/2015 11:18:20 PM • LeapFrog LeapPad... • Answered on Jan 28, 2015
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On my leapster gaming system blue games wont work evey time you put a game in system turns off why

maybe damaged pin connectors or corroded loose . almost works but not getting proper feed.
1/26/2015 9:36:09 AM • LeapFrog... • Answered on Jan 26, 2015
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I have a leap Pad ULTRA iT WAS A HAND ME DOWN. But the parent code was all ready set to access the Wi-Fi and the person (my sister) cant remember what it was how do I reset it??

Just ask the person who did setup the code. You could try a reset to factory settings, but then all data, (Apps, notes settings just everything) will be wiped. You have to setup the tablet from scratch.
1/23/2015 8:41:21 AM • LeapFrog LeapPad... • Answered on Jan 23, 2015
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