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LeapFrog Answered Questions & Fixed Issues

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1answer

System crashes when program starts

send it back to the company
6/23/2014 10:15:43 PM • LeapFrog... • Answered on Jun 23, 2014 • 73 views
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1answer

Cant unlock parent code was lost. do u havea four number code to bypass

Perhaps you try to find out in the shop you bought this? Would not be wise to give any code here, because it is not sure a parent or a child is asking this.
9/6/2014 12:31:32 PM • LeapFrog Little... • Answered on Sep 06, 2014 • 1,244 views
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1answer

I dont know the parental code for this leapfrog ultra

You could just reset to factory settings if your stuck on password!
6/22/2014 10:25:01 AM • LeapFrog Leap... • Answered on Jun 22, 2014 • 264 views
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1answer

I forgot my 4 diget number for my son leappad ultra how do i get wifi on for him

You can bypass the Parent Lock code on the LeapPad Ultra with this combination: 1 9 6 <backspace> 8 7 Them go to the Parent Settings menu and reset your code by tapping "Reset Lock"
6/21/2014 10:31:17 PM • LeapFrog... • Answered on Jun 21, 2014 • 589 views
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1answer

How to repair LeapFrog Interactive Explorer globe. It was dropped and broke open.

Look at the goodwill for a used 1 that works
11/19/2014 7:54:39 PM • LeapFrog Leap... • Answered on Nov 19, 2014 • 872 views
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1answer

My pal scout won't download from leapfrog connect it says error 400

I put in a new set of batteries and the data synced/downloaded to scout.
6/21/2014 1:31:47 AM • LeapFrog My Pal... • Answered on Jun 21, 2014 • 1,006 views
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1answer

Just bought a used LeapPad

Try cleaning the stylus, the cartridges and the port with a little rubbing alcohol. Use a Q-tip.
6/15/2014 11:23:31 PM • LeapFrog Leappad... • Answered on Jun 15, 2014 • 887 views
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1answer

Where are the batteries for the leapster

On the back there is a big silver screw. Open it and the back comes off. The batteries go there be sure you get the right ones. I believe they have to be alkaline.
6/15/2014 6:55:27 PM • LeapFrog... • Answered on Jun 15, 2014 • 109 views
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1answer

We have the leapfrog learn

Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) are becoming disconnected or may be shorting out. LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement. BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do NOT represent any technical guidance from the original equipment manufacturer. I am only trying to fix my Granddaughter's toy that abruptly stopped working! Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait... When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great! Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table. The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows: "Round Aluminum Shell Magnetic Type Slim Speaker Horn" .25 watt Resistance 16 Ohm Type Internal Magnetic, Slim Shape Round Bottom Diameter 20mm/ 0.8" Outer Diameter 35mm/ 1.4" Height 9mm/ 0.35" Material Aluminum, Metal, Plastic This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!
12/6/2014 4:35:31 AM • LeapFrog Learn... • Answered on Dec 06, 2014 • 1,091 views
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1answer

No sound on activity table

Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) may become disconnected or may be shorting out. LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement. BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do NOT represent any technical guidance from the original equipment manufacturer. I am only trying to fix my Granddaughter's toy that abruptly stopped working! Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait... When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great! Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table. The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows: "Round Aluminum Shell Magnetic Type Slim Speaker Horn" .25 watt Resistance 16 Ohm Type Internal Magnetic, Slim Shape Round Bottom Diameter 20mm/ 0.8" Outer Diameter 35mm/ 1.4" Height 9mm/ 0.35" Material Aluminum, Metal, Plastic This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!
6/15/2014 3:04:17 AM • LeapFrog Learn... • Answered on Jun 15, 2014 • 1,292 views
0helpful
1answer

Blown/scratchy speaker

Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) may become disconnected or may be shorting out. LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement. BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do represent any technical guidance from the original equipment manufacturer. Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait... When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great! Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table. The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows: "Round Aluminum Shell Magnetic Type Slim Speaker Horn" .25 watt Resistance 16 Ohm Type Internal Magnetic, Slim Shape Round Bottom Diameter 20mm/ 0.8" Outer Diameter 35mm/ 1.4" Height 9mm/ 0.35" Material Aluminum, Metal, Plastic This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!
12/8/2014 7:14:10 AM • LeapFrog Learn... • Answered on Dec 08, 2014 • 574 views
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2answers

I have been using this prduct since 1 year and now it stoped playing sound lights are there but no sound i changed the batteries too. its not working

that is a very easy solution just let it go and use somthing different untill you can get another one or look in a pawn or goodwill shop.
6/15/2014 2:47:16 AM • LeapFrog Learn... • Answered on Jun 15, 2014 • 522 views
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1answer

How to change code on medalist safe?

www.championsafe.com/products_medalist.html
6/13/2014 10:51:52 PM • LeapFrog LeapPad... • Answered on Jun 13, 2014 • 325 views
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1answer

How do i unlock parent mode

Hi, if you call LeapFrog Customer service on 01702 200244 they will resent this for you I hope that this helps? Regards www.ToyMonster.co.uk
5/27/2014 1:03:09 PM • LeapFrog LeapPad... • Answered on May 27, 2014 • 258 views
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1answer

Www leapfrog com connect

The Li-on battery is discharged too far. Contact leapfrog and see if they can repair it.
5/23/2014 3:19:25 AM • LeapFrog... • Answered on May 23, 2014 • 82 views
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1answer

Information won't save to Violet

My experience is that after charging for some tens of minutes it will start. But I seem to be unable to charge the battery enough to have it work for long.
5/21/2014 1:42:30 PM • LeapFrog My Pal... • Answered on May 21, 2014 • 1,032 views
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1answer

Why i can not get into my facebook account?

Someone might have hacked into your Facebook or you clicked on a virus that locked you out of Facebook. 1) Go to Facebook and click on "My account" then "Compromised" 2) Fill in the information and "continue" 3)Enter your Password and Continue. 4)Type a "New Password" and "Confirm Password." When done typing, click the "Change Password" button. 5) You need to confirm that you have changed the password for your email address.
5/15/2014 4:18:52 PM • LeapFrog... • Answered on May 15, 2014 • 65 views
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1answer

When I try to log in to Netflix, Java keeps getting in the way so I lose Netflix site.

Make sure that you read the information provided in the below link and then perform the steps Troubleshooting Network Connection Issues
5/12/2014 7:08:06 AM • LeapFrog... • Answered on May 12, 2014 • 70 views
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1answer

When going into parent settings I don't have any settings to go into they are not there. How do I get settings?

What parental settings are you looking to change? Try connecting your device to your computer and download updates for your leap pad. There may be a portion of your default drivers that was not originally downloaded properly. If it still doesn't work, you can contact leapfrog directly by clucking on the "contact us" button on the web page for Tech support. I hope this helps. Good luck.
5/10/2014 12:30:53 PM • LeapFrog... • Answered on May 10, 2014 • 73 views
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1answer

How do I connect to internet

It must be able to connect to Wi Fi and you must have Wi Fi in your home.If you have both you can use the setting and set everthing up. make sure you have your Wi Fi Ky code
5/10/2014 2:59:11 AM • LeapFrog... • Answered on May 10, 2014 • 109 views
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