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LeapFrog Leap... | Answered on Feb 09, 2018


Have you followed up all the OM instructions (e.g. full charge, how to turn on very first time, etc.)?

LeapFrog... | Answered on Jan 25, 2018


Contact the website. You can't be the first or only person this has happened to.

LeapFrog Leappad... | Answered on Jan 25, 2018


You need to contact the seller. The device has a detection problem, which is not something you can correct, unless the toy has instructions for how to reboot it. It sounds like a defective sensor.

LeapFrog Tag... | Answered on Jan 24, 2018


have you had any luck with a solution I have the same problem, patrickd600@yahoo.com.au

LeapFrog Tag... | Answered on Jan 08, 2018


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

LeapFrog... | Answered on Dec 08, 2017


Forgot Parent Lock code on LeapPad Published 07/10/2013 01:47 PM ' Updated 06/15/2015 04:11 PM I forgot my Parent Lock code, how can I access parent settings on the LeapPad3, LeapPad Ultra, or LeapPad Platinum?

If you forgot the four digit parent lock code you set up for the LeapPad3, LeapPad Ultra or LeapPad Platinum, you may retrieve the code with these steps:

1. Using a computer or other device connected to the internet, go to www.leapfrog.com

2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page.

3. Sign in with the email address used to set up the LeapPad.

4. You'll land on the "My Account" page.

5. Click "Account Information". Directly beneath the orange "Edit" button you will see the Parent Lock code information for any LeapPad3 or LeapPad Ultra set up using this account.

Parent Settings

LeapFrog Leap... | Answered on Dec 04, 2017


my leap pad ultra is at that part of turning off wher their is only a dot of wite left on the screen.it is still doing that and it has been at least 2 hours since i played it. it wont turn on either now.i am a kid sorry if their are spelling errors

LeapFrog Toys | Answered on Nov 24, 2017


If you know about these type of infomation contact -1-844-888-6255 toll free number,anytime anywhere, we have expert customer care executive they can solve your issue dial 1-844-888-6255 we always here to help you.
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LeapFrog... | Answered on Nov 02, 2017

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