LeapFrog Recent Questions, Troubleshooting Help & Support

You must be thinking of someone else, because the Leappad2 problem was not solved and you stopped responding to my questions. My granddaughter's Leappad2 is a year old and there is no video, audio yes, but no video. It seems a shame because she has several programs to use, but not when there is no video.

send it back to the company

You could just reset to factory settings if your stuck on password!

You can bypass the Parent Lock code on the LeapPad Ultra with this combination: 1 9 6 <backspace> 8 7 Them go to the Parent Settings menu and reset your code by tapping "Reset Lock"

I put in a new set of batteries and the data synced/downloaded to scout.

Try cleaning the stylus, the cartridges and the port with a little rubbing alcohol. Use a Q-tip.

On the back there is a big silver screw. Open it and the back comes off. The batteries go there be sure you get the right ones. I believe they have to be alkaline.

I just had the same exact problem. We followed the leap pad recommendations for cleaning the stylus connection. Then we used a q-tip to clean the cartridge port and blew into it. Now it works.

Blow the cartridge opening out with a blowdryer.

Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) may become disconnected or may be shorting out. LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement. BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do NOT represent any technical guidance from the original equipment manufacturer. I am only trying to fix my Granddaughter's toy that abruptly stopped working! Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait... When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great! Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table. The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows: "Round Aluminum Shell Magnetic Type Slim Speaker Horn" .25 watt Resistance 16 Ohm Type Internal Magnetic, Slim Shape Round Bottom Diameter 20mm/ 0.8" Outer Diameter 35mm/ 1.4" Height 9mm/ 0.35" Material Aluminum, Metal, Plastic This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!

that is a very easy solution just let it go and use somthing different untill you can get another one or look in a pawn or goodwill shop.

www.championsafe.com/products_medalist.html

Hello,

If you live in the US, the Consumer Services number is 1-800-701-5327.

They will help you order a new pen.

Thanks for using Fixya.

Hi, if you call LeapFrog Customer service on 01702 200244 they will resent this for you I hope that this helps? Regards www.ToyMonster.co.uk

The Li-on battery is discharged too far. Contact leapfrog and see if they can repair it.

I just to the screws out from the bottom of the globe and took the little panel off near the battery panel. The pen is wired in with a rca jack and if we cant find replacement pens for it...it would be easy to replace. Any suggestions

My experience is that after charging for some tens of minutes it will start. But I seem to be unable to charge the battery enough to have it work for long.

Someone might have hacked into your Facebook or you clicked on a virus that locked you out of Facebook. 1) Go to Facebook and click on "My account" then "Compromised" 2) Fill in the information and "continue" 3)Enter your Password and Continue. 4)Type a "New Password" and "Confirm Password." When done typing, click the "Change Password" button. 5) You need to confirm that you have changed the password for your email address.