LeapFrog Computers & Internet - Page 7 - Recent Questions, Troubleshooting & Support

Dose not reconise cartrige or not compatible.. I would say it has a fault it the above are not so

Calling LeapFrog right now for the same problem.

First, they suggested cleaning the battery contacts.
Now they're stepping us through recalibrating the screen.
Now they're asking where and when we purchased it.

Answer - take it back to the store.

Leapfrog gave us the only solution to return and get a new one since we did have the receipt.

Plugge the cable of your headphone into the laptop and orbit it, and play with it! it will work!

You need calibration
Touch Screen Calibration is as:
1.) Ensure that a cartridge is NOT inserted.
2.) Hold down the Hint (’?') button while turning the unit on.
3.) When the LEAPSTER menu screen appears, press the ‘A’ button.
4.) Touch each of the crosshairs that appear with the stylus.
5.) Restart the unit.

If in the US, Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Hi!
Have you tried to use a small vacuum pump. Please be careful. Try to use minimum force/vacuum power.
Hope this helps.
Thanks!

Simply call Consumer Services at 1-800-701-5327 to order a new pen.

Try recalibrating. Here's a step by step:
http://www.youtube.com/watch?v=eQayGCjEdgo&feature=channel_page

1-800-701-leap 5 bucks shipped

Here's a step by step recalibration:
http://www.youtube.com/watch?v=eQayGCjEdgo&feature=channel_page

Hopefully this is what you are looking for.

http://www.amazon.com/Leapfrog-LeapPad-Replacement-Metallic-Silver/dp/B000OUBAGO

Good Luck!

You can only delete users (you can not rename them).

To delete a user, press and hold these buttons in order while you are on the user select screen.

Home, A, and right direction. An X will show at the bottom of the screen. Press this X and follow the on-screen direction.

You will have to contact them at this address for a replacement:

http://www.leapfrogexplorerglobe.com/contact.php

This is what youre looking for.
Leapster charging station.
http://cgi.ebay.com/Leapster-Charging-system_W0QQitemZ120360066264QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item120360066264&_trksid=p3286.c0.m14&_trkparms=66%3A4%7C65%3A15%7C39%3A1%7C240%3A1318

Philippines Ban Kee Trading, Inc.
Eric Bautista
tel: (632) 371-9978 ext. 114
email: [email protected]
This appears to be the international distributer for those toys in your country. perhaps they will be able to assist you in finding a pen.
Did she lose the pen or it stopped working ?

Robert

LeapFrog will send you a replacement MAGIC Stylus pen for your globe for $5 shipping (free if under warranty), all automated by phone. Call this number 1-800-701-5327.
9 pm-6 am EST Mon-Thurs
9 pm-5 am EST Fri
Sat-Sun - Closed

It is tcalled the leapster Recharging station.
http://www.epinions.com/review/LeapFrog_Leapster_Recharging_System_32724812/content_175570718340

eBay is the best way IMO.

http://cgi.ebay.com/LeapFrog-30616-Leapster-2-Recharging-Station_W0QQitemZ260335821717QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item260335821717&_trksid=p3286.c0.m14&_trkparms=66%3A4%7C65%3A15%7C39%3A1%7C240%3A1318

Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.