LeapFrog Computers & Internet - Recent Questions, Troubleshooting & Support

While I can't provide the instruction manual directly, I can offer you guidance on how to obtain it. Here's what you can do to get the instruction manual for the Leapfrog Explorer Globe 58000:

1. Leapfrog Website: Visit the official Leapfrog website and navigate to the support or customer service section. There, you may find downloadable manuals for various Leapfrog products, including the Explorer Globe 58000.
2. Product Registration: If you've registered your Leapfrog Explorer Globe 58000 on the Leapfrog website, you may be able to access the instruction manual through your account.
3. Contact Leapfrog Support: Reach out to Leapfrog customer support via email or phone. They can provide you with a digital or physical copy of the instruction manual for the Explorer Globe 58000.
4. Online Manuals Repositories: Search online for websites that host user manuals and guides. Sometimes, these sites have manuals for various products, including the Leapfrog Explorer Globe 58000.
5. Retailer or Reseller: If you purchased the Explorer Globe 58000 from a retailer or reseller, they may be able to provide you with a copy of the instruction manual or direct you to where you can obtain it.
6. Online Marketplaces: Check online marketplaces such as eBay or Amazon. Sometimes, sellers may offer instruction manuals for sale or as part of a product listing.

Remember to ensure that you're downloading or obtaining the instruction manual from a trusted and legitimate source to avoid any issues with accuracy or authenticity.

I have the same problem and this is the response I just got from the company. "Regrettably, effective April 1, 2018, LeapFrog Connect software for this device has been discontinued and is no longer available. The device itself will continue to operate as normal with the last content that was loaded. Currently, LeapFrog has no plans to provide further maintenance or support services for the feature of this discontinued product. Best Regards, LeapFrog Customer Support" Does anyone have the software for a Mac that can make it available for downloading?

Had the same problem. I could randomly make it turn on by some bazzarre combination of pushing buttons. Now won't do anything. Call Leapster 800 #, and thought I was getting a bunch of b.s. from a "tech" person, however IT IMMEDIATELY RESOLVED THIS PROBLEM. Remove the battery pack and batteries. Take a pencil eraser and rub/clean the contact point where each battery goes in on the tray (except the coil sides). Reinstall the batt's back in the trey. Use the eraser to do the same thing to the outside contact points on the outside edge of the tray as well as on the Leapster itself where the tray goes. Finally reinstall the the battery tray, and BINGO ! Crazy....I would have lost a bet on this "fix".

https://www.leapfrog.com/en-us/support/products/all-products I couldn't be sure which product manual applies, so I would suggest contacting the company. https://www.leapfrog.com/en-us/support/products/leapfrog-epic https://www.leapfrog.com/en-us/support/products/all-products

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Hello Laurie Im not sure if you ultra leappad is the same as a Leappad 2 explorer but heres a clip that might help you. https://www.youtube.com/watch?v=akMrzpvJq-g Reply to let me know if this helped.

1) Ensure that a cartridge is not inserted
2) Hold down the Hint button while turning the unit on
3) When the LEAPSTER menu screen appears, press the A button
4) Touch each of the crosshairs that appear with the stylus
5) Restart unit

Will take it to the apple store

Look at the goodwill for a used 1 that works

Internal means inside. An internal battery is a battery located inside the device. To get to the battery one has to open a battery compartment or loosen some screws to remove the back.

I just had the same exact problem. We followed the leap pad recommendations for cleaning the stylus connection. Then we used a q-tip to clean the cartridge port and blew into it. Now it works.

Blow the cartridge opening out with a blowdryer.

Hello,

If you live in the US, the Consumer Services number is 1-800-701-5327.

They will help you order a new pen.

Thanks for using Fixya.

I just to the screws out from the bottom of the globe and took the little panel off near the battery panel. The pen is wired in with a rca jack and if we cant find replacement pens for it...it would be easy to replace. Any suggestions