59.50 ERROR
alternates with
To continue turn off then on
A main motor (M1) error has occurred. Motor
operation is verified during device power-up.
1. Turn the device off and then on.
2. Verify that nothing is hindering the main
motor. If necessary, remove all paper
trays and the print cartridge, and then
turn on the device and listen for motor
operation.
3. Verify that the main motor is connected
to connector J407 on the ECU. (See
Figure 6-9 ECU wiring on page 195.)
You might have to remove the main
cooling fan to see this connection.
4. If the message persists, replace the
motor.
Part #
RK2-1488 Main Motor
Memory Supply Error 10.00.00 The printer is unable to read or write to the print
cartridge e-label, or the e-label is not on the cartridge.
Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on the front right of the toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector J510 on the ECU. You might have to remove the main cooling fan.
Contact a local HP Authorized Service Center for further assistance.
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